Associate/Senior Associate - Client Services

Job Responsibilities:

• Provide client service support by handling client inquiries, fund deposits/withdrawals, securities transfers, account transfers, and other operational requests.
• Oversee account opening processes for various client types, including high-net-worth individuals, corporate, and institutional clients, ensuring all documentation meets regulatory and internal compliance standards.
• Maintain and regularly update relevant policies and procedures for client onboarding and account reviews to strictly comply with AML policies and legal/regulatory requirements.
• Manage client data by updating records and ensuring timely maintenance and data accuracy within the system.
• Participate in the enhancement and optimization of the Client Relationship Management (CRM) system, providing actionable feedback to improve operational efficiency and user experience.
• Provide general support to the team and carry out ad-hoc duties as assigned.

Job Requirements:

• Post-secondary education or above, preferably with a degree in Business, Finance, or a related discipline.
• Holder of a valid SFC Type 1 Representative license.
• 2–5 years of experience in client onboarding, account opening, or client servicing within wealth management or financial services (candidates with less experience but high potential will also be considered).
• Detail-oriented, compliance-minded, diligent, proactive, and able to thrive under pressure.
• Proficient in both spoken and written English and Chinese (including Mandarin).
• Proficient in PC applications, including MS Word and MS Excel.
• Immediate availability or a short notice period is highly preferred.