Association Assistant Manager / Senior Executive

Job Summary

The Assistant Manager / Senior Executive will play a central role in managing the Association's relationships with key stakeholders — including government bodies, clients, industry associates, and members — while overseeing day-to-day membership operations and activities. This role requires strong interpersonal, organizational, and communication skills to support the association's mission of advancing the HVAC&R industry in Malaysia.

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Key Responsibilities

• Liaise with government agencies, clients, associates, and partner associations
• Handle member inquiries, applications, renewals, and database management
• Plan and coordinate membership activities and events
• Support training programmes, seminars, and exhibitions
• Prepare meeting minutes, reports, and official correspondence
• Assist with newsletters, announcements, and social media updates
• Support budgeting and logistics for events and activities

Requirements

• Diploma/Degree in Business, Communications, or related field
• 3–5 years' experience, preferably in an association, NGO, or client-facing role
• Strong communication and interpersonal skills
• Good command of English and Bahasa Malaysia; Mandarin an advantage
• Proficient in MS Office
• Independent and able to multitask