Asst. Manager - Luzon Operations

Key Duties and Responsibilities:

• Monitor and oversee the operations of assigned stores within the Luzon region.
• Conduct regular store visits to ensure compliance with company policies, operational procedures, and visual merchandising standards.
• Support store teams in achieving sales targets, productivity, and overall business performance.
• Analyze store performance reports and recommend action plans to improve sales and operational efficiency.
• Coach, train, and mentor Store Supervisors and Sales Associates to enhance their performance and customer service.
• Coordinate with HR, Finance, Inventory, Marketing, and other departments regarding operational concerns and store requirements.
• Ensure proper inventory management, stock accuracy, and adherence to security procedures.
• Resolve operational issues, customer concerns, and store escalations promptly and professionally.
• Assist in store openings, renovations, relocations, and other operational projects as needed.
• Prepare and submit timely operational reports, store visit findings, and recommendations to management.
• Ensure compliance with health, safety, and company regulations across all assigned branches.
• Perform other duties that may be assigned by management.

Job Requirements:

• Bachelor's Degree in Business Administration, Management, Marketing, or any related field.
• At least 3–5 years of experience in retail operations, preferably in jewelry, fashion, luxury retail, or FMCG.
• Minimum of 2-3 years in a supervisory or managerial role handling multiple store locations.
• Experience in sales performance management, operations, and people leadership is an advantage.
• Willing to travel frequently and conduct field visits across Luzon area.
• Flexible to work during weekends, holidays, or extended hours when business operations require.
• Highly organized, results-driven, and capable of thriving in a fast-paced retail environment.

Work Location: In person