Asst Manager /Sr. Executive- Ecommerce

We are looking for a proactive and detail-oriented E-commerce Senior Executive to manage and grow our online sales channels. The ideal candidate will be responsible for day-to-day marketplace and website operations, product listings, order management, inventory coordination, promotions, sales reporting, and improving the overall online customer experience.

Key Responsibilities

• Manage day-to-day operations across the companys e-commerce website and online marketplaces.
• Create, update, and optimize product listings, including titles, descriptions, images, pricing, and product attributes.
• Monitor product availability, inventory levels, pricing, and promotions.
• Process and coordinate online orders, cancellations, returns, refunds, and customer queries.
• Coordinate with warehouse, logistics, customer service, sales, and finance teams to ensure smooth order fulfillment.
• Monitor marketplace performance, product rankings, ratings, reviews, and customer feedback.
• Plan and execute online promotions, offers, discounts, and seasonal campaigns.
• Track sales, revenue, conversion rates, traffic, and other key e-commerce performance metrics.
• Prepare regular sales and performance reports and provide actionable insights.
• Identify opportunities to improve product visibility, sales, conversion, and customer experience.
• Ensure product content and pricing remain accurate and compliant with marketplace requirements.
• Assist with digital marketing activities, including website promotions, email campaigns, and paid advertising where required.
• Monitor competitors, market trends, pricing, and new product opportunities.
• Work with internal and external teams to resolve operational issues promptly.

Requirements

• Bachelors degree in Business, Marketing, E-commerce, or a related field.
• 3–8 years of experience in e-commerce, marketplace management, or digital sales.
• Hands-on experience with platforms such as Amazon, Flipkart, Myntra, Shopify, WooCommerce, or similar platforms is preferred.
• Good knowledge of MS Excel/Google Sheets and e-commerce analytics.
• Strong communication, coordination, and organizational skills.
• Ability to analyze sales data and identify business opportunities.
• Strong attention to detail and ability to manage multiple tasks.
• Knowledge of digital marketing, SEO, marketplace advertising, and product catalog management is an advantage.