Asst Manager- Warehouse

Job Description Assistant Manager – Warehouse

Location: Gurgaon
Designation: Assistant Manager – Warehouse
Experience: 5–8 Years
Reporting To: Regional Manager – Gurgaon
Department: Warehouse & Logistics

About the Role

We are looking for an experienced and result-oriented Assistant Manager – Warehouse to manage and oversee warehouse operations in Gurgaon. The ideal candidate should have strong expertise in core logistics, warehouse management, B2C marketplace operations, and quick-commerce fulfillment.

The candidate will be responsible for ensuring smooth day-to-day warehouse operations, inventory accuracy, timely order processing, and efficient coordination with logistics and marketplace teams.

Key Responsibilities

• Manage end-to-end warehouse operations, including inward, put-away, storage, picking, packing, dispatch, and returns.
• Ensure timely and accurate order fulfillment across B2C marketplaces and quick-commerce channels.
• Manage daily warehouse productivity, manpower allocation, and operational efficiency.
• Monitor inventory accuracy, stock reconciliation, cycle counts, and physical stock audits.
• Coordinate with marketplace, logistics, transportation, and internal operations teams for smooth order movement.
• Handle B2C marketplace and quick-commerce requirements, including order processing, SLA adherence, dispatch timelines, and returns/RTO management.
• Ensure compliance with defined SOPs, warehouse processes, safety standards, and quality parameters.
• Track and monitor warehouse KPIs such as order fulfillment, inventory accuracy, dispatch TAT, productivity, shrinkage, and returns.
• Identify operational gaps and implement process improvements to improve efficiency and reduce errors.
• Manage and supervise warehouse staff, including manpower planning, attendance, productivity, and performance.
• Coordinate with transporters and logistics partners for timely pickups and deliveries.
• Prepare and maintain daily/weekly/monthly warehouse MIS and operational reports.
• Ensure proper handling, storage, and movement of products to minimize damages and inventory losses.
• Support the Regional Manager in achieving warehouse and logistics targets.

Required Skills & Experience

• 5–8 years of experience in warehouse, logistics, fulfillment, or supply chain operations.
• Strong understanding of core warehouse and logistics processes.
• Experience in B2C e-commerce / marketplace operations is preferred.
• Hands-on experience with quick-commerce operations and fulfillment models will be an added advantage.
• Good understanding of inventory management, order processing, dispatch, returns, and reconciliation.
• Experience in managing warehouse teams and third-party logistics/service providers.
• Strong analytical and problem-solving skills.
• Good knowledge of MS Excel and warehouse/ERP systems.
• Strong communication, coordination, and team-management skills.
• Ability to work in a fast-paced, target-driven environment.

Key Competencies

• Warehouse Operations Management
• Logistics & Distribution
• B2C E-commerce Operations
• Quick-Commerce Fulfillment
• Inventory Management
• Order Fulfillment & Dispatch
• Team & Manpower Management
• MIS & Reporting
• Process Improvement
• Vendor/Transporter Coordination
• SLA & TAT Management

Preferred Candidate Profile

Candidates from E-commerce, Consumer Durables, Retail, Distribution, FMCG, Logistics, or Quick-Commerce industries with hands-on experience in warehouse and fulfillment operations will be preferred.Role & responsibilities

Preferred candidate profile