Asst. Restaurant Manager

KNC Group of Companies is seeking a driven and ambitious individual to join our Chowking store operations as an Assistant Restaurant Manager where he/she will help the Restaurant Manager meet goals by managing daily operations, especially in food production, staff support, and customer service.

Job Summary:
The Assistant Restaurant Manager (ARM) supports the Restaurant Manager in achieving store goals through effective operations management. This role focuses on sales growth, cost control, service quality, and people development. The ARM monitors and analyzes sales performance, implements labor cost and cash control plans, and ensures smooth daily operations.

Key Responsibilities:

• Support sales-building initiatives for dine-in, take-out, and business channels.
• Develop and monitor labor cost and cash control plans.
• Ensure Food Safety, Cleanliness, and Condition (FSC) standards are met.
• Use the Feedback Management System (FMS) to assess and improve customer experience.
• Handle customer feedback and ensure service recovery.
• Support training, performance appraisal, and development of Crew Leaders and trainees.
• Prepare business reports and assist in securing business permits.
• Oversee shift operations to achieve sales, profit, and quality targets.

Qualifications:

• Bachelor’s degree in Hotel & Restaurant Management, Business, or related field.
• At least 1 year of experience as an Assistant Manager or Supervisor in a restaurant, food service, or retail environment.
• Strong leadership, communication, and analytical skills.
• Knowledge in operations, financial management, and customer service.

Job Type: Full-time

Pay: Php23,000.00 - Php25,000.00 per month

Benefits:

• Company events
• Opportunities for promotion
• Paid training
• Staff meals provided

Application Question(s):

• What's your expected monthly basic salary?
• How many years' experience do you have as an assistant restaurant manager?
• Do you have a Viber account? If yes, please provide the mobile number where I can reach you.
• Are you willing to be assigned at Chowking Paranaque area?

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Required)
• people management: 1 year (Required)

Work Location: In person