NextGen Leaders Collective
AT&T Client Assistant
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
$48,000 – $58,176 / year
Location:
Akron, OH, USA
Work mode:
Onsite
Published on:
28 September 2026
What they need
Our firm is known for delivering reliable client support, effective sales strategies, and a strong commitment to customer satisfaction. Our dedication, persistence, and relationship-focused approach allow us to build lasting connections with both our clients and customers.
We have recently partnered with AT&T to support their continued growth and expansion efforts. As an AT&T Client Assistant, you will play an important role in supporting customer outreach and sales initiatives while helping our team achieve performance goals and maintain a high level of customer satisfaction.
As an AT&T Client Assistant, you will:
- Assist customers in person by identifying their individual needs and recommending products and services that align with those needs
- Process sales and customer transactions accurately and efficiently while ensuring each interaction is tailored to the customer
- Explain pricing options, current sales promotions, installation timelines, and other relevant product or service information
- Recommend additional products or services when they can provide added value to the customer
- Participate in AT&T Client Assistant training sessions and virtual meetings to stay informed on AT&T products, sales promotions, and service updates
- Communicate with customers in a professional, approachable, and solution-focused manner
- Build positive customer relationships through attentive service and personalized sales support
AT&T Client Assistant Qualifications:
- A strong willingness to learn and develop new professional skills
- A natural ability to identify challenges and find effective solutions
- Strong communication and active listening skills
- The ability to connect comfortably with a variety of customers and personalities
- A positive, professional, and helpful attitude when working with customers and team members
- Prior AT&T Client Assistant experience is a plus.
- Patience, empathy, and a genuine commitment to providing a positive customer experience
AT&T Client Assistant Perks:
- Inclusive and team-oriented company culture
- Virtual client meetings and nationwide conferences
- Company-funded team events and travel opportunities
- Ongoing training, coaching, and mentorship
- Open-door management and supportive team environment
- Opportunities for professional and financial advancement
Pay: $48,000.00 - $58,176.10 per year
Benefits:
- Employee discount
Work Location: In person
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