AT&T Customer Associate

Our firm is known for delivering reliable client support, effective sales strategies, and a strong commitment to customer satisfaction. Our dedication, persistence, and relationship-focused approach allow us to build lasting connections with both our clients and customers.

We have recently partnered with AT&T to support their continued growth and expansion efforts. As an AT&T Customer Associate, you will play an important role in supporting customer outreach and sales initiatives while helping our team achieve performance goals and maintain a high level of customer satisfaction.

As an AT&T Customer Associate, you will:

• Assist customers in person by identifying their individual needs and recommending products and services that align with those needs
• Process sales and customer transactions accurately and efficiently while ensuring each interaction is tailored to the customer
• Explain pricing options, current sales promotions, installation timelines, and other relevant product or service information
• Recommend additional products or services when they can provide added value to the customer
• Participate in AT&T Customer Associate training sessions and virtual meetings to stay informed on AT&T products, sales promotions, and service updates
• Communicate with customers in a professional, approachable, and solution-focused manner
• Build positive customer relationships through attentive service and personalized sales support

AT&T Customer Associate Qualifications:

• A strong willingness to learn and develop new professional skills
• A natural ability to identify challenges and find effective solutions
• Strong communication and active listening skills
• The ability to connect comfortably with a variety of customers and personalities
• A positive, professional, and helpful attitude when working with customers and team members
• Prior AT&T Customer Associate experience is a plus.
• Patience, empathy, and a genuine commitment to providing a positive customer experience

AT&T Customer Associate Perks:

• Inclusive and team-oriented company culture
• Virtual client meetings and nationwide conferences
• Company-funded team events and travel opportunities
• Ongoing training, coaching, and mentorship
• Open-door management and supportive team environment
• Opportunities for professional and financial advancement

Pay: $4,000.00 - $5,100.00 per month

Benefits:

• On-the-job training

Work Location: In person