AT&T Customer Relations Associate

Nothing should stand between our customers and reliable connectivity. Precision Strategies, a business consulting and sales firm in the greater Chicago area, is seeking an AT&T Customer Relations Associate to join our sales team. The AT&T Customer Relations Associate meets with customers at our partnered retailers and clearly explains AT&T service options.

As an AT&T Customer Relations Associate, you'll be the bridge between a trusted brand and the customers who deserve to hear from it in their own words. The AT&T Customer Relations Associate’s work spans customer acquisition, sales, and promoting AT&T’s everyday telecommunications value, keeping plan conversations simple and welcoming.

Core Functions of the AT&T Customer Relations Associate:

• Act as a brand advocate for AT&T, delivering compelling in-person demonstrations that showcase the breadth of our core telecommunications services
• Drive customer acquisition by handling sales conversations with our customers, effectively translating AT&T’s value to everyday life
• Facilitate seamless customer acquisition by offering inviting, sales support that makes signing up for AT&T services simple and stress-free
• Review customer usage patterns during in-person sales consultations to recommend the most practical and cost-effective connectivity solutions
• Break down telecommunications options into everyday language during sales discussions to ensure complete transparency without confusing technical terms
• Assist customers with account updates and service changes, providing an accurate and outstanding customer experience

Preferred Skills of the AT&T Customer Relations Associate:

• Persuasive communication skills for relevant sales recommendations
• Comfortable conducting customer service and sales support
• Strong interpersonal skills for building customer trust
• Organized when managing account details and follow-up
• Goal-oriented with a focus on customer satisfaction and sales
• Experience in a customer-focused, sales, hospitality, retail, or equivalent environment is highly desired
• A High School Diploma or equivalent is required

Pay: $1,000.00 - $1,350.00 per week

Benefits:

• On-the-job training
• Professional development assistance

Work Location: In person