AT&T Customer Solutions Representative

Turn Everyday Conversations Into Great Customer Experiences

At Everrett Inc., we believe great customer service starts with understanding people. We’re looking for an enthusiastic AT&T Customer Solutions Representative who enjoys connecting with customers, communicating product benefits, and helping people explore services that fit their needs. This position combines customer engagement, product knowledge, and sales development in a team environment where your contribution matters.

As an AT&T Customer Solutions Representative, you’ll serve as a point of contact for customers, introduce available wireless products and services, and help make their experience informative, professional, and enjoyable. Whether you’re building your communication skills or bringing previous customer-facing experience to the team, this role offers an opportunity to develop valuable skills while working with a recognized telecommunications brand.

Key Responsibilities

• Engage with customers to learn about their preferences, questions, and service needs.
• Present AT&T wireless products, plans, and service options in a clear and approachable manner.
• Explain product features, benefits, and available offers to help customers make informed decisions.
• Recommend suitable solutions based on customer conversations and individual requirements.
• Build positive customer relationships through active listening, professionalism, and follow-through.
• Support sales initiatives, work toward performance targets, and contribute to team objectives.
• Maintain up-to-date knowledge of AT&T products, services, and promotional offerings.
• Collaborate with team members to share knowledge, improve customer interactions, and achieve common goals.

Qualifications and Skills

• High school diploma or equivalent.
• Strong verbal communication and interpersonal skills.
• A customer-first attitude and a genuine interest in helping people.
• Confidence presenting information and engaging in face-to-face conversations.
• A willingness to learn new products, sales techniques, and customer engagement strategies.
• Dependability, adaptability, and a positive approach to challenges.
• The ability to work independently while contributing to a collaborative team.

Previous experience in customer service, retail, hospitality, sales, or other people-facing environments is beneficial. Candidates with transferable skills and a strong willingness to learn are encouraged to apply.

Why Join Us?

At Everrett Inc., you’ll have the opportunity to strengthen your professional communication, develop product knowledge, and gain practical experience in customer engagement and sales. You’ll work alongside a team that values collaboration, consistent effort, and a positive customer experience. As you grow in the AT&T Customer Solutions Representative role, you can continue building skills that support your long-term professional development.

If you’re personable, motivated, and ready to put your communication skills to work, we encourage you to apply. Join Everrett Inc. as an AT&T Customer Solutions Representative and help customers discover solutions while building a strong foundation for your own career.

Job Type: Full-time

Pay: $1,100.00 - $1,600.00 per week

Work Location: In person