AT&T Customer Support Associate

Great sales start with understanding people. We're hiring an AT&T Customer Support Associate who can turn conversations into sales opportunities by learning what customers need and presenting relevant wireless, internet, and connectivity solutions. This role is ideal for someone who enjoys meeting new people, communicating product benefits, and building the skills needed to succeed in a customer-facing sales environment.

At our team, customer service goes beyond answering questions. You'll learn how to identify customer needs, explain product options, address concerns, and guide purchasing decisions with confidence. Through hands-on training and individual coaching, you'll develop practical sales techniques while representing AT&T products and services in face-to-face interactions. Previous sales experience is helpful, but a strong work ethic and willingness to learn are equally valuable.

How You'll Contribute

• Start conversations with potential customers, identify their connectivity needs, and introduce relevant AT&T products and services.
• Use consultative sales techniques to explain product features, communicate value, and help customers compare available options.
• Strengthen customer engagement by asking thoughtful questions, listening actively, and tailoring recommendations to individual needs.
• Apply customer service skills to address concerns, clarify service details, and maintain a positive purchasing experience.
• Work toward sales goals by recognizing opportunities, responding to customer questions, and confidently explaining the next steps.
• Participate in coaching sessions to improve product knowledge, sales conversations, customer retention, and overall performance.

What Makes You a Good Fit?

• You communicate confidently, enjoy interacting with people, and can explain information clearly.
• You're interested in sales, customer engagement, and learning how to recommend products based on customer needs.
• You're receptive to feedback, motivated by goals, and comfortable working in a team-oriented environment.
• You have a high school diploma or GED equivalent; experience in retail, hospitality, sales, or customer service is a plus.

What You Can Build Here

You'll gain practical experience in sales conversations, customer engagement, product education, and relationship-building. Coaching will help you become more comfortable presenting solutions, handling objections, and recognizing opportunities to improve results.

For someone who wants to turn people skills into measurable sales performance, this position offers a foundation for continued professional growth. If you're ready to learn, take initiative, and develop a career in sales, apply today for the AT&T Customer Support Associate position.

Pay: $45,265.00 - $54,368.00 per month

Work Location: In person