Intellect Solutions LLC

Please apply only if you hold an Active Secret (or higher) clearance
Position Overview:
As a Senior Atlassian Administrator supporting the FBI CJIS CTP – Applications Team, you will be responsible for configuring, managing, and maintaining enterprise commercial off-the-shelf (COTS) tools, with a focus on the Atlassian Data Center Suite. You will play a critical role in automating workflows, conducting accessibility testing, managing application plugins, and supporting user operations across mission-critical systems. Working within a SAFe Agile environment, you will ensure these tools are scalable, secure, and aligned with enterprise standards for collaboration, documentation, change management, and CI/CD processes.
Required Qualifications:
<ul>
<li>7+ years of experience in DevOps or&nbsp;application administration, including direct responsibility for Atlassian Data Center products and other COTS tools.</li>
<li>Administer and support enterprise-grade COTS applications, including Jira Software, Jira Service Management, Confluence, Crowd, Bitbucket, Bamboo.</li>
<li>Conduct Section 508 compliance testing for new features and modifications, ensuring accessibility standards are met.</li>
<li>Maintain FISMA-related documentation and contribute to Authority to Operate (ATO) activities by producing clear and compliant technical documentation.</li>
<li>Develop and maintain user support/reference guides tailored to technical and non-technical audiences.</li>
<li>Provide hands-on troubleshooting, plugin installation, updates, and operational support for COTS tools.</li>
<li>Query and maintain PostgreSQL-based application databases to support backend operations and configuration changes.</li>
<li>Customize Jira workflows, permissions, issue types, screens, and fields in alignment with enterprise business processes.</li>
<li>Automate and extend Jira and Confluence functionalities using Groovy, Python, or equivalent scripting languages.</li>
<li>Design and implement enterprise-wide configuration standards for Atlassian applications, enabling consistency in project structures, integrations, and permissions.</li>
<li>Integrate COTS tools with other enterprise platforms using REST APIs and Atlassian’s native APIs to build seamless user workflows.</li>
<li>Participate in Agile ceremonies, including PI Planning, Sprint Reviews, Retrospectives, and Backlog Grooming.</li>
<li>Train users on Atlassian best practices, resolve support requests, and help drive adoption of new workflows and plugins.</li>
</ul>

Atlassian Administrator (Security Clearance Required)

Atlassian Administrator (Security Clearance Required)

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