Atlassian Engineer

RedCore is an international business group that creates technological solutions for digital markets.

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We're looking for an Atlassian Engineer to join our team!

Requirements:

• 2+ years of experience administering Jira Data Center.

• Configuring workflows, permission schemes, notification schemes, issue types, screens, custom fields.

• Confluence: space and user permissions.

• ScriptRunner and Groovy: validators, post-functions, listeners, scripted fields, behaviours. Ability to write custom scripts.

• REST API: understanding of Jira/Confluence REST APIs and experience building automations.

• Understanding of Jira Data Center: indexing and reindex impact, performance of listeners and scheduled jobs, cluster behaviour.

• Hands-on experience with at least one of: Insight/Assets, Tempo, BigPicture, Xray.

• Solution design and configuration documentation.

• Understanding of Scrum and Kanban.

Will be a plus:

• Experience of upgrading or migrating Jira Data Center / Confluence.

• Experience integrating Jira with external systems via API.

• Experience working in a matrix organisation with multiple stakeholders.

Responsibilities:

• Atlassian product administration: manage and configure Jira and Confluence.

• User and permission management: user provisioning, group and role management, access permissions.

• Workflow and automations: build and optimise Jira Automation rules, workflows and ScriptRunner scripts.

• Scripting: develop and maintain Groovy scripts that extend Jira and Confluence functionality.

• Incident handling: investigate errors in existing automations and deliver fixes.

• Integration management: configure and maintain integrations with third-party tools and with internal systems via REST API.

• Security and compliance: enforce best practices for access, data retention and permission schemes.

• Workflow and permission audits: regularly review permission schemes, workflows and automation rules, remove redundancy, improve efficiency.

• Upgrades and maintenance: participate in Jira/Confluence upgrade activities, including app compatibility checks and post-upgrade validation.

• Documentation: maintain and update internal documentation on configurations, automations and best practices.

• Training and user guidance: run training sessions or produce guides to improve end-user adoption.

• Collaboration: work with developers, project managers and IT teams to align Atlassian tooling with business processes.

• Continuous improvement: evaluate existing configurations and automations, propose and implement optimisations.

• Designing, automating, and maintaining non-developer project ecosystems in Jira, focusing on HR Stream operations: Staff Registry, Employee Lifecycle (Onboarding/Offboarding), Compensation & Benefits, and internal Service Desks.