ATR Trainee

About the Company

NOW HIRING College Grads! NO Experience Needed!

About the Role

This role involves interpreting policy contract documents to verify coverage, investigating and determining liability, providing extraordinary customer service, handling attorney represented and unrepresented cases, managing medical payments and personal injury protection coverage claims, and managing multiple cases while adhering to regulatory and casualty claims practices and procedures.

Responsibilities

• Interpret Policy Contract Documents to verify coverage
• Investigate and determine liability by analyzing documents, conducting telephone interviews and determining negligence
• Provide extraordinary customer service to all parties involved in the claims process
• Handle attorney represented cases. Evaluate and negotiate fair and equitable settlements directly with attorneys in a professional manner. Unrepresented claimants will be handled as needed.
• Handle Medical Payments and Personal Injury Protection coverage claims
• Manage multiple cases with proper reserving and document every step of activity for each claim
• Other duties will be assigned by management as needed
• Adhere to all regulatory and casualty claims practices and procedures followed by the company
• Maintain statutory license requirements and be in good standing

Qualifications

• Bachelor's/master's degree required (Graduates from 2023-2026)

Required Skills

• Must be able to read and understand contracts
• Must be able to adapt to change and handle a fast-paced environment while maintaining a current pending with desk management skills
• Must have excellent communication skills, both written and oral, to discuss coverage, liability and bodily injury settlements with attorneys and others
• Must be able to obtain a Texas Adjuster’s license (All Lines).

Preferred Skills

• Customer Service experience preferred
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Access, and Outlook) preferred