Attendance Specialist

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Attendance Specialist, Home Care

Location: Remote

Monday - Friday I Full time

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Attendance Specialist.  Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer in delivering unparalleled care, we need an Attendance Specialist with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

• Work in a collaborative environment.

• Be rewarded with a unique opportunity to make a difference.

• Competitive compensation package

• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost

• Opportunities for advancement

• Comprehensive insurance plans for medical, dental, and vision benefits

• 401(K) with employer match

• Paid time off, paid holidays, family, and pet bereavement

• Pet insurance

As Attendance Specialist, you’ll contribute to our success in the following ways:

• Monitor and maintain accurate electronic timekeeping records for Personal Care Attendants (PCAs) using EVV systems

• Review, verify, and reconcile visit data to ensure accuracy for payroll and billing purposes

• Identify and resolve exceptions such as missed punches, incorrect visit types, or unmatched records

• Communicate with caregivers and supervisors to correct timekeeping discrepancies in real time

• Ensure compliance with state EVV requirements and internal company policies

• Track and report on attendance trends, missing documentation, and utilization issues

• Assist with payroll preparation by ensuring all verified visits are complete and accurate by deadlines

• Provide support and training to staff on EVV usage, time entry corrections, and best practices

• Collaborate with operations, billing, and compliance teams to improve workflows and reduce errors

What is Required?

• High school diploma or GED

• 1 year of general office, clerical, and personal care experience is preferred

• Excellent communication skills

• Strong attention to detail and organizational skills

• Reliable transportation to perform job tasks

• Demonstrate strong attention to detail

• Experience with time and attendance systems, EVV platforms, or similar workforce management tools, is preferred

• Communicate effectively with team members

• Thrive in a fast-paced environment with high-volume calls, competing priorities, and tight deadlines

• Proficient in Microsoft Excel and data tracking/reporting tools

• Problem-solving mindset with the ability to think critically and independently

You will report to the Director of Business Operations.

This is not a comprehensive list of all job responsibilities*; a full* job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

#ElaraGA

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected].

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.