Attraction Experience Technician

This role is for the Minecraft Experience : Villager Rescue, to be located within the American Dream, from October 2026 - April 2026.

POSITION DESCRIPTION:

We are seeking an experienced and highly motivated Technical Manager with a passion for

video games, live experiences and travel to join our Location Based touring experiences

company. In this role, you are an administrative and operating link in maintaining the show

experience, providing leadership and daily oversight to the local technical team.

In addition to the ability to work independently and efficiently, we are looking for an individual who understands the logistics and technical aspects of interactive touring production and the critical role they play in delivering an elevated experience to every guest. The Technical Managers are a small team of local technicians to ensure a flawless environment and seamless technical operation, allowing the Attraction operating team to deliver excellent guest experiences.

You will work closely with the Experience Manager, flagging any issues and working towards

solutions to maintain the technical aspects of the experience. You will coordinate with a small

locally cast and contracted technical team to support the Operating Team.

ABOUT THE EXPERIENCE:

The Villager Rescue is an immersive, active and interactive Minecraft adventure that will

encourage guests to become a hero of the roughly one-hour experience. Led by a pair of digital guides and human facilitators, guests will explore multiple biomes, engage in active gameplay, collect ingredients and solve puzzles to try and rescue the villagers.

POSITION RESPONSIBILITIES:

● Collaborate with the producers and the Tour Operations Manager to develop a detailed

and actionable experience staffing and operating plan that consistently delivers a

flawless Minecraft Experience presentation in every tour city

● Train and learn technical aspects of the experience during the build phase to take over

support operations post open

● Work with the Operations Manager to review and engage the scheduling, orientation,

training, and motivation of the locally hired technical team to ensure coverage and

support during daily operations

● During the experience operating period in each city, be directly responsible for

monitoring and maintaining the physical and technical elements of the experience.

● During non operational hours, schedule and fulfil repair and maintenance tasks to

maintain show elements

● Inform and update the Onsite leadership and ExpMod Team regarding operational

matters requiring attention so that necessary support can be provided

● Complete and review Daily logs and Reports for clarity before submitting (on-line) to the

Operations Manager

● Comfort with a touring position that will require working irregular hours, weekends, and

holidays, as well as the need to be on call to respond to time-sensitive matters when the

experience operation requires.

ADDITIONAL PREFERRED SKILLS AND QUALIFICATIONS:

● A love of Minecraft and passion to share your excitement with the team and our guests

● 2 to 5 years of production management experience preferably in touring experience or

theatrical environments

● Understanding of interactive, video projection, lighting and audio systems.

● 3D drafting skills sufficient to modify and validate venue by venue layout of the

experience

● Ability to work independently and efficiently with strong attention to detail and

exceptional organizational skills.

● Proven skills and comfortable leading diverse teams in installing and dismantling the

experience.

● Excellent verbal and written communication skills with internal and external

stakeholders

● A personal interest and passion for the attraction and entertainment industry.

● Interest in and knowledge of video games and what makes for a fun and socially

engaging gameplay experience.

● Proficient in all MS Office programs, including but not limited to excel spreadsheets.

SCHEDULING REQUIREMENTS:

This is a part-time/hourly position. Most staff will generally work between 20-28 hours per week.

Weekend and/or evening availability, as well as holiday availability, may be required.

Pay: $22.00 - $24.00 per hour

Work Location: In person