AU Client Coordinator/Support

Why Work with us?

• Salary Above Market
• Fixed Weekends Off
• Dayshift
• Paid Time Off
• HMO
• Fun Company Events
• A supportive and collaborative client environment
• Ongoing and training and development opportunities

Key Responsibilities

• Act as a point of contact for clients throughout their project.
• Provide regular updates to clients regarding project timelines, milestones, and next steps.
• Assist with onboarding new clients, including document preparation and coordination.
• Manage and respond to incoming client enquiries in a timely and professional manner.
• Schedule meetings, site visits, and internal handovers between clients and project teams.
• Collaborate closely with the team on design, approvals, construction and liaise with internal and external stakeholders to maintain clear communication across departments.
• Maintain accurate and up-to-date client records and communication logs in the CRM system and Project Management system.
• Support the team in managing variations, selections, and documentation processes.
• Assist in preparation of project packs, reports, and handover documentation
• Working on Australian is a must
• Experience in a Building Constructions and renovation's industry is an advantage
• Previous experience in a client support, administration, or coordination role (preferably in construction, building, or a related industry).
• Strong interpersonal and written communication skills.
• Exceptional organisational skills and attention to detail.
• Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
• Proficiency in Microsoft Office, project management software and CRM systems.
• A positive, professional, and customer-focused attitude.