Audience Services Associate - Bartender

Department: Marketing & Communications Department

Reports To: Audience Services Manager
Job Type: Part-time, Seasonal, Non-Exempt
Salary/Wage: $16.75 per hour

Non-Statutory Benefits Eligible: No

Targeted Start Date: Candidates will be considered on a rolling basis. The work schedule

will coincide with performances and special events, mostly during evenings and weekends.

Syracuse Stage, the professional theatre in residence at Syracuse University, is accepting applications for

Audience Services staff members to serve as customer service associates during our 2026/2027 season.

Candidates with interest and relevant experience may be considered for cross-training in multiple

Audience Services positions.

Syracuse Stage is committed to anti-racism, equity, diversity, and inclusion in all areas of our work, on and offstage,

and is an Equal Opportunity Employer. Syracuse Stage acknowledges with respect, the Onondaga Nation,

firekeepers of the Haudenosaunee, the Indigenous people on whose ancestral lands Stage now stands. Learn more

at www.onondaganation.org.

Candidates from underrepresented groups and those who share these values and have demonstrable experience

advocating for anti-racism, equity, diversity, and inclusion are strongly encouraged to apply.

General Job Description:

Reporting to the Audience Services Manager, the Front of House Associate Bartender will assist with all aspects of

front of house (FOH) bar operations during performances and special events, with the goal of maximizing the

customer experience.

The ideal candidate will have superb attention to detail, exceptional customer service, organizational and

interpersonal skills, the ability to multi-task and work both on a team and independently, an interest in theatre, and be

punctual and reliable.

We are currently seeking bartenders for the 2026/2027 season, September 16 – June 20. Shifts typically range from

4-8 hours at a time, depending on show/event schedules. This position requires evening and weekend work, in sync

with the theatrical performance schedule and the willingness to be flexible and shift between various functions as

needed.

The description of the position in this document is representative and not exhaustive. Regular collaboration with the

wider organization is expected. Duties and responsibilities may shift with organizational needs.

Specific Responsibilities:

1. Serve as bartender in a fast-paced environment including bar set up and tear down as necessary.

2. Evaluate inventory needs and report them as needed to the Audience Services Manager.

3. Report pertinent information or feedback to the Audience Services Manager, Assistant Audience Services

Manager, or Director of Marketing and Communications as necessary.

4. In communication with the Audience Services Manager and other staff, coordinate set-up needs for on-site

programming, special events and rentals.

5. Provide support as needed for vendors, caterers, and performers in public facing areas.

6. Adhere to Syracuse Stage required dress code.

Qualifications & Key Competencies:

In addition to a willingness to receive training, the successful candidate must be, or have:

1. High school diploma or GED

2. Previous customer service or hospitality experience. Food service and/or bartending experience is a plus.

Bartending, New York State liquor laws, and Onondaga County health code knowledge is preferred.

3. Reliable decision-making skills.

4. Ability to multi-task or shift priorities appropriately.

5. Have a professional, friendly, and accessible public-facing demeanor.

6. Be willing to receive First-Aid/CPR training and safe food-handling and alcohol-service training.

7. A minimum of 18 years old to pour and serve alcohol in New York State.

8. The ability to maintain a safe work environment.

9. The ability to work as part of a team.

10. A basic knowledge of live theatre is preferred.

11. Successful completion of a background check is required to assume this position.

Working Conditions:

1. Work is performed in and around the theater, box office, and lobby.

2. Ability to lift up to 30 pounds.

3. Ability to stand and walk for extended periods of time.

4. The position requires a flexible schedule which includes nights, weekends, and holidays as necessitated by

performances. Must be available for at least 8 out of 12 opening and closing performance weekends.

5. Tips are pooled among bartenders working each shift. Some shifts only one bartender may be on duty.

To Apply:
URL: https://syracuseuniversity.qualtrics.com/jfe/form/SV\_0MWNYWJlDV9tZ2K

Please Include: Resume

Cover Letter

Three (3) professional references

If you have difficulty submitting your application, please email [email protected] or call (315) 443-9842. We ask

for materials in a written form, but we invite applicants to share their application using whatever format(s) best

support their ability and skillset.

About Syracuse Stage:

Founded in 1974, Syracuse Stage is the non-profit, professional theatre company in residence at Syracuse

University. It is nationally recognized for creating stimulating theatrical work that engages Central New York and

significantly contributes to the artistic life of Syracuse University, where it is a vital partner in achieving the

educational mission of the University’s Department of Drama. Syracuse Stage’s mission is to tell stories that engage,

entertain, and inspire people to see life beyond their own experience. Each season 70,000 patrons enjoy an

adventurous mix of new plays, and bold interpretations of classics and musicals, featuring the finest theatre artists. In

addition, Stage maintains a vital educational outreach program that annually serves more than 15,000 students from

14 counties. Syracuse Stage is a constituent of the Theatre Communications Group (TCG), the national organization

for the American theatre, and a member of the Arts and Cultural Leadership Alliance (ACLA), the University Hill

Corporation and the East Genesee Regent Association. Syracuse Stage is a member of The League of Resident

Theatres (LORT), the largest professional theatre association in the country.