Audio Visual (AV) Service Manager

Join the AVP Crew

At AVP, we believe great technology should simply work. We design, install and support the AV systems that help businesses collaborate and get stuff done from meeting rooms and boardrooms to big LED displays and digital signage.

We’re a small, tight-knit team based in Brisbane. There’s no “that’s not my job” here, we lean on each other, we’ve got each other’s backs, and we’re genuinely proud of the work we do and the way we look after our clients.

Right now we’re looking for a solid Service Technician to join us. Not just someone with the right skills on paper we’re after a good human who enjoys solving problems, takes pride in their work, and actually likes dealing with people.

You’ll wear a few different hats, jump between reactive call-outs, planned maintenance, and the occasional install. Some days you’ll be elbows-deep in a system, other days you’ll be chatting with a client helping them understand why their meeting room wasn’t working.

If you’re reliable, technically capable, and the type of person who leaves a client’s office in better shape than when you walked in both the tech and the vibe then you’ll fit right in here.

Fancy joining a crew that actually enjoys working together? Send us your resume and tell us in a couple of sentences why you think you’d be a good fit.

Key Responsibilities

• Commissioning and programming of AV systems (audio, video, control, and networking)
• Troubleshooting and resolving technical issues on-site and remotely
• Preventative maintenance and service calls
• System upgrades, expansions, and retrofits
• Client support and relationship management
• Documentation of service work and handover reports
• Working collaboratively with our installation and sales teams

What We’re Looking For

• Previous experience in the audio visual industry, particularly in commissioning AV systems
• Strong technical knowledge of AV hardware (displays, audio DSPs, video processors, control systems like Crestron/Extron/AMX, networking, etc.)
• Proactive, problem-solving mindset – you take ownership and get things done
• Excellent communication skills and a professional client-facing approach
• Ability to work independently and as part of a small, tight-knit team
• Current driver’s licence and reliable vehicle (company vehicle/fuel card may be provided for the right candidate)
• Relevant certifications (e.g. Q-SYS, Extron, Crestron certification) are highly regarded

What We Offer

• Competitive salary package (based on experience)
• Company vehicle and tools of the trade
• Ongoing training and manufacturer certifications
• Opportunity to work with modern AV technology and premium clients
• Supportive work culture with a focus on work-life balance
• Growth opportunities in a growing local business

Location: Brisbane, QLD (primarily South East Queensland)

If you’re a hands-on AV professional who takes pride in delivering reliable systems and excellent service, we’d love to hear from you.