Audio Visual (AV) / Video Teleconference (VTC) Technician

Position Title: Audio Visual (AV) / Video Teleconference (VTC) Technician

Location: Fort Benning, GA

Clearance required: SECRET

Scope of Work: Provides secure and non-secure AV/VTC customer support services for the VTC bridge and 100+ suites across the Fort Benning campus and off-site locations, including requirements determination, upgrades, troubleshooting, and installation.

Responsibilities include (but are not limited to):

• Determine VTC suite upgrade requirements and provide Bills of Materials and Statements of Work.

• Coordinate with outside vendors and the Fort Benning NEC for CODEC connectivity and network compliance.

• Provide secure and non-secure support for the VTC bridge and 100+ suites, including off-site locations.

• Maintain a VTC suite tracking database and provide monthly updates to the COR.

• Troubleshoot, update, and test VTC equipment to maintain operational status; respond within 30 minutes to priority requests.

• Perform VTC and A/V suite installation (televisions, speakers, CODEC, cameras, cabling).

• At least 8 years of experience providing support for government networks

• Bachelor's degree in a related field

• Cisco Certified Network Associate (CCNA) certification

• Active SECRET clearance in good standing on the first day of the contract