Audio Visual Installation Technician

Summary:

This position is responsible for assisting the Design and Installation team with installation as well as troubleshooting of audio-visual equipment. This position will function as the lead tech on job sites and will be responsible for the completion of jobs. Additionally, this position will provide on-site training to other members of the installation team.

This position will also be assisting the service department perform routine maintenance and/or service on audio visual Equipment. While performing on-site work, D&I Lead technicians must provide outstanding customer service and develop working relationships with their clients.

Duties and Responsibilities:

• Assist the design and installation department to install AV equipment
• Perform routine maintenance or service work on AV equipment
• Configure AV equipment with manufacturer software
• Take leadership role while on job site
• Provide training and development to junior technicians
• Ensure work is completed according to company standards
• Operate system control software
• Maintain contact with customers in a friendly professional manner
• Leave customer work site in a clean and orderly manner
• Always maintain a professional appearance on the job
• Not consume alcohol or use drugs on the job
• Respond to customer issues in a professional and timely manner
• Maintain proper record keeping and care of ITA owned assets/equipment
• Other duties as assigned

Education and Experience:

• Knowledge of leading audio visual equipment manufacturers and control systems as well as architectural and cabling requirements.
• Ability to QC, maintain and operate audio visual equipment.
• An electrical or mechanical engineering degree, or on-the-job AV design and/or installation experience.
• Strong understanding of manufacturer configuration software
• Occasional overnight travel may be required.
• Perform other duties as required

Physical Requirements:

• Must be able to repeatedly lift and move objects weighing in excess of 50 lbs.
• Must be able to regularly use & work safely on ladders at heights of 12-16’.
• Must be able to safely operate company owned and leased vehicles, or own on company time.
• Crawl, kneel, able to get off floor, without assistance.
• Able to read instructions, computer screen—may use corrective lenses.
• Climb stairs, walk without assistance, see, hear, and speak
• Able to work under tables, desks, racks, and other confined spaces without assistance.
• Able to operate power tools safely.

Ability to commute/relocate

Benefits:

• 401(k) Matching
• Health Insurance
• Vision Insurance
• Dental Insurance
• Health Savings Account
• Life Insurance
• Employee discount
• Paid Time Off
• Referral Program
• Short Term Disability

Schedule:

• Monday to Friday, typically 8-hour day shift
• On-call service support once every 3 weeks with company provided phone

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.