Audiovisual Technician

DAY-TO-DAY RESPONSIBILITIES

• Proactively inspect, configure, deploy, and maintain AV/VTC hardware and software across conference rooms, auditoriums, and multipurpose spaces.
• Manage setups, equipment relocations, and perform routine readiness checks on monitors, microphones, conference phones, and room systems.
• Deliver front-end troubleshooting for AV/VTC incidents to restore room functionality with minimal operational disruption.
• Provide user-facing support for Cisco Webex and Microsoft Teams hybrid meetings, troubleshooting connectivity, audio/video performance, and content sharing.
• Support live broadcast and event production for high-visibility sessions (e.g., town halls, commission meetings), including webcasting and coordinating captioning/interpretation services.
• Perform post-production video editing for recorded sessions to produce high-quality final media assets.
• Conduct user training and author training manuals, workbooks, job aids, and operational reference guides to reduce recurring incidents.

REQUIRED SKILLS

• Enterprise Front-End AV/VTC Support & Troubleshooting – 5+ years
• Live Broadcast Production, Streaming & Post-Production Video Editing – 3+ years
• Unified Communications / Collaboration Support (Webex & MS Teams) – 3+ years
• Technical Training & Documentation Development – 3+ years

ADDITIONAL DESIRED SKILLS

• AVIXA CTS, CTS-I, or CTS-D Certifications
• Dante Audio Networking Certification (Level 1 or Level 2)
• ServiceNow or ITIL-based ticketing and SLA tracking experience
• Coordination of live captioning and American Sign Language (ASL) interpretation services

Pay: $20.00 - $25.00 per hour

Expected hours: 40.0 per week

Work Location: In person