Audit & Compliance Manager

About the role

We are looking for an experienced Audit & Compliance Manager to lead compliance governance across healthcare BPO operations. This role ensures adherence to regulatory requirements, data privacy standards, and internal controls, while driving continuous improvement and risk mitigation.

Key responsibilities

• Oversee compliance across sites and ensure adherence to regulatory and organizational standards
• Monitor compliance frameworks (HIPAA, CMS, GLBA, Data Privacy)
• Identify risks and implement corrective actions
• Manage OIG, GSA, and OFAC exclusion screening programs
• Ensure accurate and timely screening of employees, vendors, and contractors
• Lead investigations and audits related to compliance risks
• Oversee third-party/vendor compliance and due diligence
• Support internal and external audits, including client and regulatory reviews
• Enforce compliance with data privacy and information security policies
• Oversee protection of PHI/PII and regulatory data requirements

About you

• Strong experience in compliance, audit, or risk management within BPO or healthcare
• Knowledge of HIPAA, CMS, ISO 27001, Data Privacy, PCI DSS
• Experience in vendor management
• Experience in regulatory audits
• Experience in risk assessment and mitigation
• Strong stakeholder management and analytical skills
• Bachelor's degree or equivalent experience
• 5+ years experience in compliance / audit / risk roles (BPO preferred)
• Certifications (CISA, ISO, Six Sigma) are a plus