Audit Associate

Position Summary

The Audit Associate is responsible for conducting operational, financial, and compliance audits across various operational departments within the resort (e.g., Front Desk, Food & Beverage, Housekeeping, Spa, Leisure Activities, and Procurement). This role ensures strict adherence to internal control policies, protects company assets, minimizes financial shrinkage, and ensures seamless compliance with hospitality standards and legal regulations.

Key Responsibilities

1. Financial & Revenue Audit

• Review daily revenue reports, point-of-sale (POS) transactions, and front office night audit reports for accuracy.
• Verify daily cash turn-ins, safe counts, credit card settlements, and bank deposits.
• Conduct unannounced cash count audits across all revenue centers (F&B outlets, front desk, spa, retail shops).
• Audit guest ledgers, city ledgers, high-balance accounts, room rate overrides, and complimentary stays.

2. Operational & Inventory Controls

• Perform monthly physical inventory counts for high-value assets, food & beverage stocks, operating supplies, and guest amenities.
• Audit purchasing and receiving procedures to ensure goods received match purchase orders and invoices in quantity, quality, and pricing.
• Review wastage reports, voided transactions, order cancellations, and employee meal allowances for red flags or abuse.
• Monitor guest service workflows to ensure compliance with operational Standard Operating Procedures (SOPs).

3. Compliance & Risk Management

• Assess internal control procedures and identify gaps in financial reporting, physical security, or data handling.
• Ensure resort operations comply with local tax laws, labor laws, health & safety regulations, and corporate policies.
• Assist in conducting special investigations regarding discrepancies, suspected fraud, or inventory shortages.

4. Reporting & Communication

• Prepare detailed audit working papers, documenting findings and backing them with concrete evidence.
• Draft formal audit reports outlining observations, potential risks, and practical recommendations for improvement.
• Communicate findings constructively to department managers and collaborate with them to implement corrective action plans.
• Track the implementation status of previous audit findings and recommendations.

Key Competencies & Soft Skills

• Attention to Detail: Meticulous approach to examining financial records and operational processes.
• Analytical Thinking: Ability to spot patterns, anomalies, and potential control gaps quickly.
• Integrity & Ethics: Uncompromising commitment to confidentiality, honesty, and objective reporting.
• Communication Skills: Strong written and verbal communication skills to explain complex findings clearly and professionally to non-finance staff.
• Adaptability: Comfortable working across diverse resort departments and adjusting to varying operational hours.