Audit Staff operational

About the role

The Audit Staff – Operations is responsible for assisting the Operations Department and Management in monitoring, reviewing, and verifying the proper implementation of Company policies, procedures, Standard Operating Procedures (SOPs), operational controls, and branch standards. The position conducts regular and special operational audits to identify discrepancies, process deficiencies, policy violations, control weaknesses, and areas for improvement. The Audit Staff provides factual and properly documented findings to the Operations Head, Audit Head, and Management for appropriate action. The position is expected to perform all audit-related activities with integrity, objectivity, confidentiality, accuracy, professionalism, and fairness.

Key responsibilities

• Conduct regular, scheduled, and special operational audits of assigned optical branches
• Monitor the day-to-day implementation of Company policies, procedures, SOPs, and operational guidelines
• Verify whether branch employees are properly performing their assigned duties and responsibilities
• Check compliance with branch opening and closing procedures
• Review branch operational practices and identify deviations from approved procedures
• Conduct spot checks and surprise inspections when authorized by Management
• Monitor employee and branch compliance with Company policies, rules, regulations, and SOPs
• Assist in conducting cash accountability checks and cash counts when assigned
• Conduct physical verification of frames, lenses, optical supplies, accessories, and other branch inventory
• Prepare audit checklists and working papers for assigned audits

About you

• Bachelor's degree in Business Administration, Management, Accounting, Finance, Internal Auditing, Operations Management, or a related field is preferred
• Experience in operations, auditing, retail, inventory, accounting, branch monitoring, or related work is preferable
• Fresh graduates may be considered if they demonstrate strong analytical and organizational skills
• Basic knowledge of auditing and internal controls
• Basic knowledge of cash and inventory reconciliation
• Knowledge of branch/retail operations
• Proficiency in Microsoft Office, particularly Excel
• Ability to prepare reports and documentation
• Ability to analyze records and identify discrepancies
• Integrity, objectivity, strong attention to detail, and professionalism