Audit Supervisor (Logistics)

Audit Supervisor

Cebu City | Onsite | Graveyard Shift

Duties and Responsibilities:

• Lead a team of Logistics Data Analysts/Auditors managing client accounts across Asia, Europe, and the Americas, ensuring the effective execution of Company’s comprehensive audit process to identify and resolve audit exceptions.
• Prioritize tasks for the team, communicate progress and achievements, and ensure timely completion of train schedule deliverables.
• Conduct weekly planning sessions, utilizing KPI reports and scorecards to maintain consistent audit operations.
• Consistently achieve customer metric targets and service level agreements.
• Collaborate with carriers and customers to understand their needs and objectives, ensuring high-quality service delivery.
• Act as the primary escalation point for carriers and customers, providing prompt responses to their requests or feedback.
• Implement and maintain standard operating procedures to ensure compliance and uniformity across operations.
• Identify non-standard processes and collaborate with cross-functional teams to ensure compliance and enhance efficiency.
• Develop and regularly update process documentation, Standard Operating Procedures (SOPs), and work instructions in Company SharePoint or other standard document repositories.
• Prepare for and participate in audit reviews and hold team meetings to evaluate past performance and plan for future improvements.
• Monitor and manage individual and team performance, conducting regular performance reviews and providing mentorship, coaching, and guidance to team members.
• Inspire and motivate team members, fostering a positive team dynamic and a culture of continuous improvement.
• All other responsibilities assigned by immediate supervisor, based on business needs.

Qualifications:

• Bachelor’s degree in a related field or equivalent experience.
• Excellent verbal and written communication skills, with the ability to effectively engage with clients, carriers, and internal stakeholders.
• Familiarity with relevant software and systems
• 3- 5 years of experience in logistics, financial analysis, with exposure to ERP/MRP systems and customer management is a plus.
• Strong analytical and problem-solving skills, with a focus on continuous improvement and operational efficiency.
• Proven leadership skills with the ability to manage and mentor a team effectively.
• Excellent interpersonal skills, being a proactive, dependable, and results-oriented team player.
• High level of professionalism and the ability to work with all levels of the organization.
• Ability to work in a shifting schedule to provide 24/5 coverage

Interested applicants may send their application at [email protected]

Application Question(s):

• Bachelor’s degree in a related field or equivalent experience:
• Years of experience in Logistics, Financial Analysis, or related field:
• Are you familiar with ERP/MRP systems? Specify:
• Do you have experience in Customer Management? Specify:
• Proficiency in Microsoft Excel and MS Office:
• Do you have previous leadership experience, including managing or mentoring a team? Specify:
• Do you acknowledge and consent to ACCPRO International’s collection, use, storage, and processing of your personal data from your application and other lawful sources for recruitment purposes (including screening, verification, and endorsement to prospective employer clients), with the understanding that your data will be shared only for legitimate recruitment, retained as required by law, protected through appropriate safeguards, and processed in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), including your rights as a data subject to access, correct, object to, or withdraw consent where applicable?

Work Location: In person