Audit Supervisor (with experience in logistics and financial analysis)

Job Summary

The Audit Supervisor will lead a team of Logistics Data Analysts/Auditors across Asia, Europe, and the Americas. This role involves ensuring the execution of Company’s audit process, identifying and addressing exceptions, and meeting customer-level metric targets. This role will allocate tasks, conduct planning sessions, and engage with carriers and customers to ensure high-quality service delivery. Monitoring team performance and providing mentorship and coaching are also key aspects of the role.

Work Arrangements

• Work Location: Cebu City
• Work Shift: Fixed Graveyard Shift – 9:00 PM onwards
• Work Set-up: Onsite

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Excellent verbal and written communication skills, with the ability to effectively engage with clients, carriers, and internal stakeholders.
• Familiarity with relevant software and systems
• 3- 5 years of experience in logistics, financial analysis, with exposure to ERP/MRP systems and customer management is a plus.
• Strong analytical and problem-solving skills, with a focus on continuous improvement and operational efficiency.
• Proven leadership skills with the ability to manage and mentor a team effectively.
• Excellent interpersonal skills, being a proactive, dependable, and results-oriented team player.
• High level of professionalism and the ability to work with all levels of the organization.
• Ability to work in a shifting schedule to provide 24/5 coverage.

Duties and Responsibilities:

• Lead a team of Logistics Data Analysts/Auditors managing client accounts across Asia, Europe, and the Americas, ensuring the effective execution of Company’s comprehensive audit process to identify and resolve audit exceptions.
• Prioritize tasks for the team, communicate progress and achievements, and ensure timely completion of train schedule deliverables.
• Conduct weekly planning sessions, utilizing KPI reports and scorecards to maintain consistent audit operations.
• Consistently achieve customer metric targets and service level agreements.
• Collaborate with carriers and customers to understand their needs and objectives, ensuring high-quality service delivery.
• Act as the primary escalation point for carriers and customers, providing prompt responses to their requests or feedback.
• Implement and maintain standard operating procedures to ensure compliance and uniformity across operations.
• Identify non-standard processes and collaborate with cross-functional teams to ensure compliance and enhance efficiency.
• Develop and regularly update process documentation, Standard Operating
• Procedures (SOPs), and work instructions in Company SharePoint or other standard document repositories.
• Prepare for and participate in audit reviews and hold team meetings to evaluate past performance and plan for future improvement
• Monitor and manage individual and team performance, conducting regular  performance reviews and providing mentorship, coaching, and guidance to teammembers.
• Inspire and motivate team members, fostering a positive team dynamic and a culture of continuous improvement.
• All other responsibilities assigned by immediate supervisor, based on business needs

Pay: Php40,000.00 - Php50,000.00 per month

Application Question(s):

• Bachelor’s degree in a related field or equivalent experience:
• Years of experience in Logistics, Financial Analysis, or related field:
• Are you familiar with ERP/MRP systems? Specify:
• Do you have experience in Customer Management? Specify:
• Proficiency in Microsoft Excel and MS Office:
• Do you have previous leadership experience, including managing or mentoring a team? Specify:
• Current/Previous salary:
• Expected salary (state if negotiable):
• Reason for looking for a new opportunity:
• Notice period:
• Current location:
• Active email address:
• Active phone number:
• Availability for an interview:
• Are you amenable to working onsite in Cebu City on a fixed graveyard shift starting at 9:00 PM onwards

Work Location: In person