Audit Support Assistant (Night Shift)

Job Summary

The Audit Support Assistant helps facilitate insurance audits by collecting and reviewing required documents, communicating with policyholders and agents, and maintaining accurate audit records. This role ensures timely document submission, proper audit tracking, and efficient coordination with internal teams.

Key Responsibilities

• Request and collect required audit documents, such as payroll reports, subcontractor information, and certificates of insurance.
• Review documents for completeness, accuracy, and compliance with audit requirements.
• Communicate with policyholders and agents through phone calls and email to explain requirements and follow up on missing documents.
• Maintain accurate audit records, status updates, and documentation in designated systems.
• Monitor assigned audits, meet established deadlines, and escalate issues when necessary.
• Coordinate with internal teams to facilitate audit readiness and reassignment.
• Follow established procedures, quality standards, and productivity targets.

Qualifications

• Bachelor's degree in any field is an advantage.
• Experience in customer service, administrative support, data entry, or insurance operations is preferred.
• Good verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Proficiency in basic computer applications and web-based systems.
• Ability to manage multiple tasks, meet deadlines, and work collaboratively.

Pay: Php25,000.00 - Php35,000.00 per month

Benefits:

• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person