Australian Migration Case Coordinator

About the role

Gogozing Philippines OPC is seeking an Australian Migration Case Coordinator to join our growing Administration & Office Support team. This is a full-time position for a remote worker living in either Metro Manila or the Pampanga, Central Luzon as the Managing Director visits these main areas for training and workshops.

As an Australian Migration Case Coordinator, you will play a crucial role in managing client cases, coordinating documentation, and ensuring compliance with Australian migration regulations. This position is integral to delivering exceptional service to our clients navigating the Australian migration process, and you will be at the forefront of supporting their journey.

Key responsibilities

1. Manage and coordinate Australian migration case files from initial enquiry through to final outcomes
2. Prepare and organise all necessary documentation required for migration applications, ensuring accuracy and completeness
3. Liaise with clients, government agencies, and other stakeholders to gather and verify information relevant to cases
4. Track application timelines and maintain detailed records of all case progress and communications
5. Review applications for compliance with Australian migration legislation and policy requirements
6. Assist in preparing correspondence, reports, and supporting documents for migration cases
7. Maintain confidentiality and handle sensitive personal information in accordance with privacy regulations
8. Provide administrative support to migration consultants and legal professionals within the organisation
9. Follow up with clients regarding outstanding requirements and keep them informed of case developments
10. Contribute to the continuous improvement of case management processes and systems

What we're looking for

1. A keen eye for detail and strong organisational skills with the ability to manage multiple cases simultaneously
2. Proficiency in Microsoft Office applications and experience with case management systems or databases
3. Excellent written and verbal communication skills in English
4. Understanding of Australian migration law, visa categories, and application procedures (or willingness to develop this knowledge)
5. Strong customer service orientation with the ability to work professionally with diverse clients
6. Ability to work independently and take initiative whilst being part of a collaborative team environment
7. Experience in administrative roles, preferably within legal, migration, or compliance-focused organisations
8. Knowledge of relevant legislation and regulatory frameworks, including Privacy Act compliance
9. Excellent time management skills and the ability to meet deadlines in a fast-paced environment
10. A professional demeanour and commitment to maintaining high ethical standards

Schedule

Monday – Saturday (Evening Shift)

Monday – Friday: 4:00pm – 10:00pm (PST)

Saturday: 8:00am – 5:00pm (PST)

• Australian Public Holidays
• Work From Home
• Paid Overtime (where applicable)
• 10 Sick Leave / 10 Vacation Leave (after probation)

Benefits after the probation period:

· SSS, Pag-ibig, Phil Health, 13th Month Pay

· HMO

· Opportunities to work aboard

What we offer

We are committed to fostering a supportive and inclusive work environment where our employees can thrive. At Gogozing Philippines OPC, we offer competitive remuneration, opportunities for professional development, and the chance to work with a dedicated team passionate about helping clients achieve their migration goals. We value work-life balance and provide a collaborative workplace culture where your contributions are recognised and appreciated. As a growing organisation, we also offer opportunities for career advancement and skill development within the migration services industry.

About us

Gogozing Philippines OPC is a migration services company dedicated to providing comprehensive support to clients seeking to migrate to Australia. Our mission is to guide and assist individuals and families through the complexities of the Australian migration process with professionalism, integrity, and expertise. We work closely with our clients to understand their unique circumstances and provide tailored solutions that align with their aspirations. Our team is committed to delivering excellent service and maintaining the highest standards of compliance with Australian migration regulations.

Apply now

If you meet the above criteria and are interested in joining our team as an Australian Migration Case Coordinator, we encourage you to submit your application including your CV and a cover letter detailing your relevant experience to [email protected]. We look forward to hearing from you.