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Australian Voice Process

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Onsite

Australian Voice Process

wipro

Australian Voice Process

Skills

CRM

20 days ago

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Important information


Contract type:

Permanent

Location:

Kolkata, West Bengal, India

Work mode:

Onsite

Published on:

6 October 2026

What they need


Roles and Responsibilities

  • Handle customer calls from Australia with a focus on providing excellent service.
  • Process customer queries related to banking products and services.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Meet performance targets for call handling time, quality, and resolution rates.
  • Collaborate with team members to achieve shared goals.

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