Authorization Specialist / Administrative Assistant

We are looking for an administrative assistant to help with the organization and running of the daily administrative tasks of our plumbing company, Sewer Medic. The ideal candidate will be a hard-working, self-driven and calm under pressure. The ability to de-escalate and resolve basic conflict is a must. This person will be comfortable working with great attention to detail and discretion as well as incorporating new and effective ways to achieve better results. Being a quick and efficient learner is incredibly important for this role. Sewer Medic is a small, but growing company and we'd love to fill this role with someone who wants to grow with us!

Responsibilities

• Organize office and assist associates in ways that optimize procedures
• Inventory and parts purchasing
• Work with Home Warranty companies in getting authorizations for work
• Receive payments
• Sort and distribute communications in a timely manner
• Create and update records ensuring accuracy and validity of information
• Schedule and dispatch service appointments and parts pickup
• Monitor level of supplies and handle shortages
• Resolve office-related malfunctions and respond to requests or issues
• Coordinate with other departments to ensure compliance with established policies
• Maintain trusting relationships with suppliers, customers and colleagues
• Perform receptionist duties when needed

Skills

• Experience as a back-office assistant, office assistant, or in another relevant administrative role
• Working knowledge of office equipment
• Excellent organizational and time management skills
• Problem Solving & Conflict Resolution
• Excellent written and verbal communication skills
• Proficiency in MS Office
• Any sales experience is a plus
• Valid drivers license and working vehicle. This position may require you to occasionally drive to another location in the DFW area to pick up or drop parts off.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Health insurance
• Life insurance
• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• Office: 1 year (Required)

Work Location: In person