Auto Damage Appraiser / Estimator

Benefits:

• 401(k) matching
• Health insurance

Auto Damage Appraiser / Estimator
Columbia Auto Body

Columbia Auto Body is seeking an experienced Auto Damage Appraiser / Estimator to join our team. This role is responsible for inspecting vehicle damage, writing repair estimates, ordering parts, and working directly with customers and insurance companies throughout the repair process.

We are a fast-paced collision repair facility serving insurance partners, retail customers, dealerships, and fleet accounts, so strong communication and organization skills are essential.

Responsibilities

Inspect vehicles and assess collision damage

Write accurate repair estimates using CCC ONE
Order and track parts needed for repairs
Communicate with insurance companies regarding claims and supplements
Assist customers through the repair and insurance process
Coordinate with technicians, parts department, and production staff
Maintain strong relationships with insurance partners and fleet accounts
Manage supplements and ensure proper documentation for repairs

Qualifications

Minimum 1+ year experience as an auto damage appraiser or estimator

Experience using CCC ONE required
Experience in a fast-paced collision repair shop
Massachusetts Auto Damage Appraiser License preferred
Strong communication and customer service skills
Ability to work with insurance carriers, retail customers, dealerships, and fleet accounts
Portuguese speaking is a plus

Benefits

Competitive pay based on experience

Health insurance
401(k) with company match

• Paid vacation