MANCON, LLC.

<h2>Overview</h2>
<p>The Store Supervisor ensures the store meets customer service, inventory management, and paperwork meets expectations while supervising store personnel.</p>
<p>This is an hourly position. The compensation range for this position is $17.00 to $32.11 per hour. Placement within this range will be based on a combination of relevant experience, certifications, and/or demonstrated skills that align with the role requirements.</p>
<h2>Responsibilities</h2>
<p><strong>Provide quality customer service to include but not limited to the following:</strong></p>
<ul>
<li>Attention to detail</li>
<li>Meet and greet customers</li>
<li>Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)</li>
<li>Answer questions regarding availability of parts</li>
<li>Ask appropriate questions to ensure correct parts are researched and provided</li>
<li>If necessary, inspect equipment in the shop to assist in parts research</li>
<li>Research parts for procurement utilizing vendor/manufacturer websites, publications, equipment manuals, microfiche, etc. to ascertain the necessary parts to procure</li>
<li>Answer all messages (phone/email) in a timely fashion</li>
<li>Contact appropriate vendors for pricing and to place orders</li>
<li>Inform customers when requested parts are available</li>
<li>Contact other MANCON personnel to perform emergency parts pick ups, as required</li>
<li>Provide past sales research as requested, utilizing the inventory system</li>
<li>Check parts availability at all MANCON locations utilizing the inventory system</li>
<li>Contact other MANCON locations to request transfers of parts or obtain parts information.</li>
<li>Review, familiarize with and adhere to MANCON’s SOPs, Supervisor Manual, and Safety Manual</li>
</ul>
<p><strong>Produce and review required reports</strong></p>
<ul>
<li>Ensure timely completion of all items on the supervisor’s checklist</li>
<li>Generate, distribute, copy and file all invoices for material issued to NJDOT</li>
<li>Produce the daily Ticket Summary report and attach copies of all invoices and submit to NJDOT</li>
<li>Generate the Flat File Fix report. Review and correct identified errors in the inventory system</li>
<li>Generate and review the SLA Failure Item Detail Report.&nbsp; Review all items that failed to determine if changes to stocking levels are required, based on the past 12 months of sales history</li>
<li>Generate, review and correct items identified on the PT/OP Bin check report</li>
<li>Produce and process the Reorder report</li>
<li>Generate, review and correct the No Min/Max report</li>
<li>Generate, review the Inactive Item Report.&nbsp; Take action on items as appropriate.</li>
<li>Pull and provide copies of Vendor Invoices as requested</li>
<li>Produce and provide backup for all Credit Card purchases to corporate</li>
</ul>
<p><strong>Data Entry requirements</strong></p>
<ul>
<li>Ensure that all completed customer requisitions are properly invoiced in the inventory system</li>
<li>Ensure that all vendor receiving documents are properly entered in the inventory system</li>
<li>Ensure that all inventory transfer requests are properly entered in the inventory system</li>
<li>Generate new item numbers in the inventory system following published guidelines</li>
</ul>
<p><strong>Inventory Management requirements</strong></p>
<ul>
<li>Perform and report weekly inventory cycle counts</li>
<li>Perform system research on all cycle count discrepancies</li>
<li>Monitor and review inventory Bin assignments to ensure accuracy</li>
<li>Review items sales history to ensure proper Stock Sources are set</li>
<li>Meet with NJDOT representatives to discuss future requirements and stocking levels</li>
<li>Process transfer requests from other MANCON locations</li>
<li>Perform wall to wall inventory at site, when notified, following established procedures</li>
</ul>
<p><strong>Other Requirements</strong></p>
<ul>
<li>Follow established guidelines for vehicle and equipment maintenance</li>
<li>Provide 24-hour support at the NJDOT location during emergencies</li>
<li>Travel to locations to pick up parts</li>
<li>Assist with inventory research projects as requested</li>
<li>Participate in the MANCON continuing training program</li>
<li>Supervise assigned store personnel</li>
</ul>
<h2>Qualifications</h2>
<ul>
<li>1 year of computer experience</li>
<li>5 years of auto or heavy duty truck parts experience</li>
<li>1 year of inventory experience</li>
<li>1 year of customer service experience</li>
<li>2 years of supervisory experience</li>
<li>24-hour availability</li>
<li>Valid driver’s license with 2 years driving experience</li>
<li>Obtain and maintain forklift license (MANCON wil provide training after hire)</li>
</ul>
<h2>Preferred Qualifications</h2>
<ul>
<li>Obtain and maintain P1 and P2 ASE Certification</li>
</ul>
<h2>Physical Requirements</h2>
<p>Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.</p>
<h2>Essential Requirements</h2>
<p>Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking</p>
<h2>Physical Requirements Other</h2>
<p>Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions.&nbsp;Work is also performed in vehicles traveling to sites.</p>


Auto Parts Store Supervisor NJDOT

Auto Parts Store Supervisor NJDOT

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