Automation Developer

Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Software Engineering, Management Information Systems, Engineering, or any related field.

At least 5 years of experience in automation development, application support, IT operationsprocess improvement, or related technical delivery roles.

Hands-on experience in designing, developing, testing, and maintaining automation scripts, workflows, or f rameworks that streamline operational processes.

Experience with automation and low-code/no-code platforms such as Microsoft Power Automate,

Power Apps, Power BI, AI Builder, UiPath, or similar tools is preferred.

Working knowledge of scripting or programming languages such as Python, PowerShell, JavaScript, SQL, VBA, C#, or similar technologies.

Familiarity with API integration, data extraction, data transformation, databases, SharePoint Lists,

Dataverse, or other enterprise systems used for automation and reporting.

Ability to analyze business processes, identify automation opportunities, document requirements and translate them into scalable technical solutions.

Strong understanding of testing, validation, troubleshooting, and performance optimization of automation solutions.

Experience in creating technical documentation, workflow diagrams, user guides, and support materials for developed automation solutions.

Strong analytical, problem-solving, and attention-to-detail skills, with the ability to manage multiple automation initiatives in a fast-paced technical environment.

Good verbal and written communication skills, with the ability to collaborate with business users, stakeholders, developers, DevOps, QA, and IT support teams.

Solid understanding of IT operations, service management, incident/change processes, and ticketing systems; experience with HDA or similar ITSM tools is an advantage.

Knowledge or exposure to AI-assisted development, prompt engineering, machine learning concepts, or AI-enabled workflow automation is a plus.

Experience with Agile/Scrum, project delivery, or continuous improvement initiatives is an advantage.

Willingness to work on the assigned shift schedule and provide support during critical business or operational needs when required.