Automotive After Sales Non-Tech Trainer

AUTOMOTIVE AFTER SALES NON-TECHNICAL TRAINER
Full-Time | Office-Based | Annual Renewable Contract
Location: Sta. Rosa, Laguna
Schedule: Monday to Friday, 8:00 AM – 5:00 PM

Job Description:

• Conducts Non-Technical training programs for Client dealerships participants on automotive after-sales’ servicing, warranty, vehicle fundamentals, and troubleshooting to excellent customer vehicle operation.
• Sets training program KPIs and regularly evaluates the effectiveness of the programs through assessment results and observations. Provides recommendations of intervention action plans.
• Communicates effectively with stakeholders, subject matter experts, and process owners in developing accurate and up-to-date training materials.
• Seeks innovative methods in the implementation of the training programs through various platforms.
• Manages the training costs and ensures the efficient use of the company resources.
• Updates training decks in line with the client’s objective and new technology being offered.

Qualifications:

• Graduate of BS Industrial Technology Major in Automotive or any related course.
• With at least 3 years of automotive Non-Technical training experience, such as Service Advisor, Warranty Officer, Parts Officer; training certification is a plus.
• Must have Non-Technical knowledge and process in commercial and light commercial vehicles.
• Proactive individual with keen attention to details and good organizational skills.
• With an exceptional degree of creativity, resourcefulness, and analytical skills.
• Results-driven with the ability to thrive in a high-pressure work environment.
• Outstanding communication and presentation skills (verbal and written).
• With valid driver’s license (LTO restriction of at least 2 or 3).

What We Offer

• Full-time contract with a dedicated client assignment.
• Exposure to leading automotive brands and dealer networks.
• Competitive compensation package with annual salary review opportunities.
• Experience working on high-impact training and consulting projects.
• Collaborative and professional consulting team environment

Why Join Us?

• Work on projects that create measurable business impact
• Gain exposure to leading automotive brands and dealership operations
• Develop your expertise in automotive training, facilitation, and consulting
• Collaborate with experienced consultants and industry professionals
• Enjoy a stable, full-time role with a dedicated client assignment

Benefits:

• Additional leave
• Company events
• On-site parking

Ability to commute/relocate:

• Santa Rosa City, Laguna: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Professional driver's license (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person