Automotive Collection Associate

Collections Specialist – Join Our Growing Auto Finance Team!

Are you a motivated self-starter with a passion for helping people and managing accounts? Join Midpoint Auto Group, a leading Buy Here Pay Here dealership, as a Collections Specialist and take your career to the next level!

Schedule: Monday–Saturday (rotating Saturdays)

Key Responsibilities:

• Contact customers via phone, text, and email to collect payments on past-due auto accounts.
• Secure and follow up on promises to pay.
• Work queues based on delinquency stage (1–7, 8–15, 16–30 days past due).
• Use GPS/starter interrupt systems to manage risk when needed.
• Update account notes and payment status in IDMS.
• Collaborate with the repossession team as needed.
• Maintain professionalism and compliance with all collection laws.

Requirements:

• 1+ year of experience in collections (auto finance preferred)
• Strong communication and negotiation skills
• Organized, detail-oriented, and able to manage a queue independently
• Bilingual (English/Spanish) is a plus
• Experience with TCN dialer or IDMS is a plus

We Offer:

• Competitive base pay + bonus structure
• Paid training and career development
• Friendly, fast-paced work environment
• Opportunities to grow within the company

Apply Now!
Email your resume to [email protected] or drop it off at our office. Join a team that treats employees like family.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Experience:

• Collections: 1 year (Required)
• BHPH: 1 year (Preferred)
• Skip Trace: 1 year (Required)

Work Location: In person