Automotive Service Advisor

Join the Bighorn Truck Centre Team!

Applicants must be legally authorized to work in Canada.

Service Advisor – Revelstoke, BC

We're looking for an awesome Service Advisor to join our crew.

If you're someone who genuinely enjoys helping people, thrives in a fast-paced environment, likes staying busy, and can laugh with your coworkers while getting the job done, we'd love to meet you.

At Bighorn Truck Centre, we're serious about providing great service—but we don't believe work has to be boring. We have an incredible team that works hard, helps each other out, shares plenty of laughs, and occasionally argues over who made the best coffee.

What You'll Be Doing

Every day is a little different, but you'll spend your time:

• Looking after customers from the moment they walk in until they pick up their vehicle.
• Writing estimates and repair orders.
• Ordering parts and working with suppliers.
• Shipping, receiving, and helping keep inventory organized.
• Communicating with technicians and management to keep jobs moving.
• Learning our regular customers and building relationships with them.
• Using Protractor shop management software (experience is a bonus, but we'll teach you).
• Solving problems, staying organized, and keeping the day flowing.

We're Looking For Someone Who...

• Loves providing exceptional customer service.
• Is professional, friendly, approachable, and genuinely enjoys talking with people.
• Communicates clearly and isn't afraid to ask questions when they need help.
• Can stay organized even when the phones are ringing and three people need something at once.
• Takes pride in looking professional—after all, you're the face of our company.
• Has a positive attitude and enjoys being part of a team.
• Can take feedback, learn quickly, and isn't afraid to jump in wherever needed.
• Has a little grit. Some days are hectic, but we tackle them together.

Automotive experience is definitely an asset, but attitude, work ethic, and personality are just as important to us.

What You'll Get

• Competitive wages based on experience.
• Great benefits.
• Monday to Friday, 8:00 AM–5:00 PM (because weekends are important too).
• Frequent staff lunches.
• A kitchen stocked with fancy coffee, snacks, and enough caffeine to survive Monday mornings.
• A supportive team that wants everyone to succeed.
• A workplace where you'll be appreciated, trusted, and challenged.

Why Bighorn?

We're proud of the culture we've built. We work hard, we help each other out, we celebrate wins, and we aren't afraid to have some fun along the way.

We're looking for someone who wants to become part of the team—not just fill a position.

If that sounds like you, send us your resume! We'd love to hear your story and see what you can bring to Bighorn Truck Centre.

Pay: $25.00-$40.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Ability to commute/relocate:

• Revelstoke, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• customer service: 3 years (preferred)

Language:

• English (required)

Work Location: In person