Automotive Service Advisor

Join the Price Ford of Simi Valley Team!

Position: Service Advisor

Location: Simi Valley, California

Employment Type: Full-Time

Are you a people person with a passion for the automotive industry? Price Ford of Simi Valley is looking for a friendly, organized, and customer-focused Service Advisor to join our growing team!

Responsibilities:

• Greet customers and assist with service needs in a professional and courteous manner
• Accurately document vehicle issues and service requests
• Communicate recommended services and repairs clearly and effectively
• Coordinate with technicians to ensure timely service completion
• Provide updates to customers throughout the service process
• Ensure customer satisfaction and build long-term relationships

Qualifications:

• Previous experience as a Service Advisor or in a customer service role (automotive preferred)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic automotive knowledge is a plus
• Proficiency with dealership management systems (DMS) is a bonus
• Valid driver’s license and clean driving record

What We Offer:

• Competitive pay with performance incentives
• Health, dental, and vision insurance
• 401(k)
• Paid time off and holidays
• Ongoing training and career development
• A supportive and team-oriented work environment

Schedule:

• Full-time, including some Saturdays