Automotive Technician

Key Responsibilities (Technician):

1. Perform repairs and services as per Repair Order (RO)

·       Carry out all repair and maintenance work according to the specifications and instructions stated in the RO.

·       Ensure compliance with manufacturer’s guidelines and service standards.

2. Ensure accurate diagnosis and first-time rectification of complaints

·       Conduct thorough inspections to identify the root cause of vehicle issues.

·       Apply appropriate repair methods to resolve the problem on the first attempt, minimizing repeat jobs.

3. Proper maintenance and utilization of service equipment and tools

·       Keep all tools, machinery, and diagnostic equipment in good working condition.

·       Follow proper handling and storage procedures to prevent damage or loss.

4. Able to carry out minor troubleshooting

·       Identify and address minor mechanical or electrical issues efficiently.

·       Apply quick fixes or temporary solutions where necessary while ensuring safety standards.

5. Practice 5S in the workshop and adhere to Company SOP

·       Maintain cleanliness, organization, and safety in the work area at all times.

·       Follow all Standard Operating Procedures (SOPs) and safety regulations.

6. Responsible for meeting labour utilisation, productivity, and efficiency targets

·       Plan and manage work tasks effectively to achieve set KPIs.

·       Maximize productive hours while ensuring high-quality workmanship.

7. Undertake ad-hoc assignments or duties assigned by superiors

·       Be flexible and ready to assist with additional tasks outside regular duties.

·       Support the team and management in achieving operational goals when needed.

Qualifications for Technician

1-     Minimum Diploma in Automotive OR equivalent with Automotive related experience.

2-     At least two (2) years of working experience in car repair and customer service.

3-     Good knowledge of mechanical, electrical and electronic components of vehicles.

4-     Ability to handle various tools and heavy equipment.

5-     Excellent physical condition.

6-     Fluent written and spoken in English & Bahasa Melayu.

7-     Ability to interact with all levels of people to address issues arising.