Autonomous Robotic Mower Specialist

Location: Tuxford NG11 0LH (Depot & Territory Based)

Hours: 40 Hours Mon-Fri

Salary: Competitive, dependent on experience

About You

• Experience with robotic mowers, groundcare machinery, garden machinery, agricultural equipment, electrical installation or a related technical field.
• Strong practical, mechanical and technical problem-solving skills.
• Confident using mobile apps, diagnostic tools and connected technology.
• A consultative sales approach with the ability to understand customer needs and explain technical information clearly.
• Excellent organisation and attention to detail, with the ability to manage appointments and follow-up activity independently.
• A professional, reliable and customer-focused manner.
• Willingness to work outdoors in varying weather conditions and undertake physical installation work.
• A full UK driving licence. Daily travel around our trading territory will be required

Manufacturer or product-specific training can be provided for the right candidate. Previous sales or field-service experience would be an advantage.

About the Role

We are looking for a knowledgeable, practical and customer-focused Autonomous Robotic Mower Specialist to manage the complete customer journey for our robotic mowing solutions. From the first site survey and tailored quotation through to sale, installation, handover and ongoing aftersales support, you will ensure every customer receives the right solution and an excellent standard of service. This role will cover our Southern trading territory.

Key Responsibilities

• Respond to customer enquiries and build trusted relationships with domestic and commercial customers.
• Carry out detailed site surveys, assessing lawn size, terrain, access, obstacles, gradients, connectivity and power requirements.
• Recommend the most suitable robotic mower, accessories and installation approach for each site.
• Prepare accurate, professional quotations and clearly explain the proposed solution, costs and benefits.
• Manage the sales process from initial enquiry through to order confirmation.
• Install, configure and commission autonomous robotic mowers, including boundary, wireless or satellite-guided systems where applicable.
• Set up operating schedules, zones, apps and connectivity, and test each installation thoroughly.
• Provide clear customer handovers, including safe operation, routine maintenance and troubleshooting guidance.
• Deliver responsive aftersales support, diagnostics, servicing and repairs both remotely and on site.
• Maintain accurate records of surveys, quotations, sales, installations, service visits and parts used.
• Keep up to date with product developments, software updates and manufacturer training.
• Work safely, professionally and tidily while representing the business at customer premises.

About Russell's (Kirbymoorside) Limited

Russell's is a family business with a proud heritage of serving and supporting farming, groundcare and rural communities for more than 100 years. Today, the business operates a network of agricultural and groundcare depots and represents a broad portfolio of industry-leading machinery brands. With customer care at the heart of everything we do, our experienced teams provide expert advice, quality machinery, parts and dependable service support. Joining Russell's means becoming part of a well-established, forward-thinking business that values technical expertise, strong customer relationships and outstanding aftersales care.

What We Offer

• Competitive salary with performance-related earning potential.
• Company van, tools, equipment and workwear.
• Product and manufacturer training.
• The opportunity to become a recognised specialist in a fast-growing area of groundcare technology.
• A varied role combining technical work, customer service and sales.
• Supportive working environment with opportunities for development.
• Company pension
• Life Assurance

How to Apply

If you are enthusiastic about emerging technology, enjoy solving practical problems and take pride in delivering outstanding customer service, we would like to hear from you.

Pay: From £30,000.00 per year

Benefits:

• Company pension
• Employee discount
• Life insurance
• On-site parking
• Profit sharing
• Sick pay

Work Location: In person