AV technician

About the role

The Prestige Hotel is seeking a talented and experienced AV Technician to join our team on a full-time basis at our property located on Penang Island, Penang. This is a critical role that ensures all audiovisual systems and equipment function seamlessly across our hotel facilities, including function rooms, restaurants and guest areas. As AV Technician, you will be responsible for the installation, maintenance, troubleshooting and operation of state-of-the-art AV equipment, ensuring that all events and presentations run without technical interruption. This position is essential to delivering exceptional experiences for our guests and supporting the smooth operation of our hospitality services.

Key responsibilities

• Install, configure and maintain audiovisual equipment including projectors, screens, sound systems, lighting rigs and video conferencing technology throughout the hotel
• Troubleshoot and resolve technical issues with AV systems promptly to minimise downtime and service disruptions
• Provide on-site technical support during events, conferences, weddings and other functions to ensure flawless presentations and entertainment
• Conduct regular equipment inspections and preventative maintenance to ensure all systems remain in optimal working condition
• Design and implement AV solutions tailored to the specific requirements of events and functions
• Train hotel staff and clients on the operation of AV equipment and systems as needed
• Maintain comprehensive documentation of all AV systems, equipment specifications and technical configurations
• Manage inventory of AV equipment, cables, accessories and spare parts
• Collaborate with event coordinators, hotel management and external vendors to coordinate AV requirements for various functions
• Stay current with emerging AV technologies and industry best practices to continually improve our technical capabilities

What we're looking for

• Experience as an AV Technician or similar role, ideally within the hospitality, events or entertainment industry
• Strong technical knowledge of audiovisual systems, including projectors, screens, sound systems, lighting equipment and video conferencing technology
• Proficiency in installing, configuring and troubleshooting AV equipment and networking systems
• Excellent problem-solving abilities with the capacity to diagnose and resolve technical issues efficiently
• Strong communication skills with the ability to explain technical concepts to non-technical staff and guests
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Flexibility to work evenings, weekends and public holidays as required by event schedules
• Physical capability to safely handle and install equipment
• Relevant certifications or qualifications in audiovisual technology or electronics are highly desirable
• Attention to detail and commitment to maintaining high standards of technical excellence

What we offer

• A great experience in the niche market of premium Design Hotel
• Monthly bonuses
• Semi-annual bonuses
• Public holidays
• Annual leave
• Birthday leave
• Duty meals and OC
• Uniform and laundry provided
• Insurance and medical coverage
• Career advancement opportunities
• Discounted room stay
• Employee referral program