AVD SME - S

Key Responsibilities:

• Design, deploy, configure, and manage Azure Virtual Desktop (AVD) environments.
• Implement and support AVD host pools, application groups, workspaces, and session hosts.
• Perform capacity planning, performance tuning, and optimization of AVD infrastructure.
• Manage FSLogix profiles, user sessions, and storage solutions.
• Configure and maintain Azure networking components including VNets, NSGs, VPNs, and ExpressRoute.
• Integrate AVD with Microsoft Entra ID (Azure AD), Active Directory, and hybrid identity solutions.
• Monitor and troubleshoot AVD performance, connectivity, and user experience issues.
• Implement security best practices, compliance standards, and access controls.
• Automate deployment and administration using PowerShell, ARM templates, Terraform, or Azure Automation.
• Support application delivery and image management using golden images and image galleries.
• Collaborate with security, cloud, and infrastructure teams for solution architecture and operational excellence.
• Create and maintain technical documentation, SOPs, and knowledge articles.
• Provide L3/L4 support and root cause analysis for complex issues.
• Participate in migration projects from on-premises VDI platforms such as Citrix and VMware Horizon to AVD.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 5+ years of experience in Infrastructure, Cloud, or End User Computing environments.

• Strong hands-on experience with Azure Virtual Desktop (AVD) administration and support.

• Good understanding of Microsoft Azure services and cloud architecture.

• Experience with:

• Azure Compute

• Azure Storage

• Azure Networking

• Azure Monitor

• Azure Backup

• Expertise in Windows Server and Windows 10/11 Multi-Session environments.

• Experience managing FSLogix Profiles and profile containers.

• Strong knowledge of Active Directory, Group Policies, DNS, and Microsoft Entra ID.

• Experience with PowerShell scripting and automation.

• Understanding of security, governance, and compliance best practices.

• Strong troubleshooting and problem-solving skills.