Aviation Field Service Representative

Standard Job Description

Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customer's organization.

The chosen applicant will be responsible for providing post-sales aviation (AVN) technical 
support and customer service to the RCAF CC130J Hercules Fleet operated and maintained at 
8 Wing Trenton.  This position will work directly with the Lockheed Martin Contractor Field Office 
(CFO) at Trenton.   
Responsibilities 

1. AVN Technical Support

 

• Provide technical solutions to complex CC-130J Propulsion/Airframe 
  problems/issues; 
• Support interpretation and application of approved maintenance programs; 
• Assist RCAF technicians with technical manuals, schematics, drawings, and 
  engineering data. 
• Systems responsible for:  
  o Power Plant 
  o Propeller  
  o Hydraulic Systems 
  o Pneumatic Systems 
  o Flight Controls 
  o Air Conditioning/Pressurization 
  o Enhanced Cargo Handling Systems (ECHS) 
• Support trial kit installations, operational test & evaluation (OT&E), and field 
  modifications. 
• Review and provide feedback on engineering change requests (ECRs), service 
  bulletins (SBs), and modification packages. 
• Regularly review maintenance records to identify trends. 
• Use available data points to drive continuous improvement, relating to 
  operational mission readiness, reliability, and sustainability. 
• Perform related duties as assigned by supervisor; and 
• Maintain compliance with all company policies and procedures.

2. Fleet & Program Support

 

• Contribute to CC-130J sustainment programs and engineering projects;  
• Provide on-site technical representation for engineering and operational 
  activities;  
• Support mobile repair teams and off-site maintenance when required; 
• Participate and provide viable solutions at maintenance meetings; 
• Ensure compliance with company policies and technical procedures

Basic Qualifications

A graduate of recognized aircraft maintenance program from an accredited 
college in a related disciple, or equivalent experience/combined education, with 5 
years of professional and technical experience with the C130 Hercules; 

• Preferred - completed C130J Hercules Aviation (AVN) type course or suitable 
  equivalent experience. 
• Experience with AE2100 engine. 
• Complete understanding and wide application of technical principles, theories 
  and concepts, in the field. 
• Detailed knowledge of aircraft systems, including, but not limited to, power 
  plants, flight controls, hydraulics, pneumatics, environmental, basic structures 
  and safety systems. 
• Knowledge of corrosion control techniques. 
• Must be capable of reading and interpreting technical documentation such as 
  technical manuals, drawings and technical data packages, engineering 
  dispositions and instructions and associated data. 
• Must have a valid Ontario Driver’s License. 
• Ability to travel and work on or off-site

Minimum High School diploma

 - Graduate of a recognized aircraft maintenance program

Desired Skills

• Excellent oral and written communication skills 
• Customer focused 
• Military experience