Avionic/Mechanical Technical Representative - Customer Response Center (Rotation)

What are your contributions to the team?

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

How to thrive in this role?

• You have a College Diploma in Aircraft Maintenance (Avionics/ Mechanics).
• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express.
• However, candidates with avionics/mechanics  technical knowledge on other Bombardier products will also be considered.
• You have a minimum of ten (10) years’ experience in problem solving in the Interior and the Green Aircraft domain.
• You are customer focused and have strong English communication skills (spoken and written).
• You have an AME license or equivalent (an asset).
• You must be available for off-site assignments on short notice (10%).
• You are comfortable using MS Office Programs.
• You are available to work days, evenings, nights and weekends on rotation.