AVP (Accounts Receivable)

We are looking for a strategic and results-oriented AVP Accounts Receivable (Order to Cash) to lead the AR function within a Shared Services environment of a leading Indian conglomerate. The role carries end-to-end ownership of billing, collections, cash application, credit and dispute management, and AR reporting, requiring strong leadership, deep accounting and statutory expertise, SAP proficiency, and the ability to drive cash-flow outcomes, control excellence, and large-scale process transformation.

Key Responsibilities:

1. Lead end-to-end Accounts Receivable operations including invoicing, collections, cash application, credit and dispute management, reconciliations, and AR period-end close across multiple entities and business units.

2. Own AR performance outcomes including DSO, overdue and ageing reduction, collection effectiveness index (CEI), bad-debt and provisioning levels, and unapplied cash, and drive cash-flow improvement targets.

3. Define and govern collections strategy, dunning cycles, customer segmentation, and escalation frameworks in partnership with Sales, Credit, and business leadership.

4. Oversee credit management policies, credit limit reviews, and risk assessment; ensure appropriate ECL/bad-debt provisioning in line with IFRS/Ind AS and company policy.

5. Ensure timely and accurate month-end, quarter-end, and year-end close for AR, including revenue-related accruals, AR sub-ledger to GL reconciliation, and cut-off adherence.

6. Drive resolution of disputes, deductions, and short payments by working with Sales, Operations, Legal, and Customer teams, and address root causes to prevent recurrence.

7. Ensure compliance with Indian statutory requirements including GST (e-invoicing, e-way bills, credit/debit notes), TDS/TCS reconciliation, and applicable accounting standards (IFRS/Ind AS).

8. Strengthen internal financial controls (including SOX, where applicable); own control testing and remediation, and ensure audit readiness for statutory, internal, and tax audits.

9. Provide senior leadership with AR dashboards, cash forecasts, ageing analysis, and insights; partner with Treasury and FP&A on collections forecasting and working-capital planning.

10. Lead, mentor, and develop a large team including Senior Managers, Managers, and Analysts; drive talent development, succession planning, performance management, and a high-performance culture.

11. Champion automation, standardization, and digital transformation (RPA, AI-based cash application, collections workflow tools), and lead transitions of new processes or entities into the Shared Services Centre.

Serve as the primary escalation point and strategic partner for client entities, business unit finance heads, and global stakeholders; manage SLAs, governance forums, and service reviews.