AVP IT Application

Responsibilities:

Project & Program Management

• Plan milestones, manage project risks, guide teams, and communicate status regularly.
• Develop project plans, coordinate resources, and maintain issue, risk, and status reports.
• Advise sponsors and stakeholders on governance, program, process, and technical issues.
• Drive targeted, sustainable improvement by leveraging consulting skills and change management processes.
• Identify improvement opportunities and enhance IT implementation methods.
• Track and communicate IT service performance across projects and daily operations.
• Prioritize incoming work and optimize assigned resources.
• Assign work to IT outsourced resources and ensure balanced workload, accountability, and timely delivery.
• Monitor outsourced personnel performance, productivity, service quality, and escalations.
• Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.

SAP S/4HANA & Integrated Business Application Management

• Advise SAP S/4HANA users across Thailand and relevant system-deployed countries.

• Serve as the primary contact for SAP rollouts and post-go-live support across relevant countries.

• Oversee integration across SAP modules (SD, MM, WM, FI/CO) and non-SAP systems.

• Manage non-SAP systems connected to SHERA’s IT landscape.

• Assess solution impacts on business processes and priorities.

• Analyze incident causes and propose action plans.

Vendor & Contract Management

• Manage external IT vendors and service providers across all IT systems and projects.
• Monitor vendor contract performance, identify gaps, and escalate issues as appropriate.

IT Governance & Compliance

• Chair IT Steering Committee meetings and governance forums across relevant business functions and countries.
• Maintain IT policies and procedures in line with corporate governance standards.
• Support IT audits and ensure timely remediation of audit findings.
• Maintain IT security and data governance standards across managed systems.

Qualifications:

• Bachelor' degree or higher in Information Technology, Computer Science, Computer Engineering or related fields.
• Minimum 10 years of experience, including large-scale project management and 3 years in regional or multi-country IT leadership.
• Proven background in consulting or IT project management.
• SAP S/4HANA experience required; SD, MM, and WM preferred. CRM, Microsoft 365, and cloud platform experience desirable.
• Experience with non-SAP systems supporting logistics, digital commerce, or future business needs is preferred.
• Excellent Thai and English communication, presentation, and facilitation skills at all organizational levels.
• Strong interpersonal skills and a customer-centric attitude.