AVP, Operational Risk Management (ORM)

Key Responsibilities:

1. Perform incident investigations and analysis by working closely with stakeholders:

   • Ensure the adherence of relevant framework,
   • Ensure the root causes are correctly and exhaustively identified,
   • Ensure that preventive measures are effective in mitigating risk of recurrence.

2. To improve ORM Framework in Shared Service Center (SSC) by:

   • Work with all department of SSC to complete the RCSA.
   • Be central point of contact of SSC to liaise with insourcing branches on RCSA matter.
   • Define and execute Key Control Testing (KCT) with regular reporting to management.

3. To execute In-Office Inspection according to the Head Office rules.

4. Ensure timely escalation to Supervisor/Management in case of any issues.

5. To relief or cover duties of staff members in the department in his/her absence.

6. To perform duties as assigned.

Job Requirements:

1. Minimum 5 years' solid experience in Operation Risk Management (ORM).
2. Strong incident analytical skills required, with the knowledge of developing RCSA and Key Control Testing (KCT).
3. Preferably experience candidate from banking industry or shared service center.
4. Good communication, interpersonal and leadership skills.
5. Good initiative and ability to manage own time.
6. Ability to effectively prioritize workload to meet tight deadlines and work objectives.
7. Ability to manage various stakeholders on various tasks/topics.