S
SMBC SSC Sdn Bhd
AVP, Technical & Business Capability
Skills
Data AnalysisAIProcess Improvement
2 months ago
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Important information
Contract type:
Permanent
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Hybrid
Published on:
12 August 2026
What they need
Key Responsibilities:
- Support the Faculty Lead in managing assigned technical and business capability portfolios, including program lifecycles, curriculum content, learning pathways and portfolio tracking.
- Conduct curriculum reviews and recommend enhancements based on business priorities, capability gaps, learner feedback, workforce trends and emerging skills requirements.
- Support capability planning by aligning programs with business needs, capability frameworks and future workforce priorities across Asia Pacific.
- Develop and support capability strategies, concept papers, business proposals, implementation plans and management updates for assigned portfolios.
- Partner with Faculty Leads, business stakeholders, subject matter experts and external learning providers to design, implement and continuously improve scalable learning solutions.
- Support AI literacy, digital productivity, future skills and technology-enabled learning initiatives by identifying practical opportunities to apply AI and digital tools.
- Maintain program governance, documentation, reporting, dashboards, analytics and portfolio performance tracking to support management oversight and decision-making.
- Drive operational excellence through process improvement, automation, data analysis and adoption of digital solutions.
- Coordinate program implementation, curriculum updates, vendor activities and stakeholder communications across multiple regional stakeholder groups.
- Design, curate and facilitate selected learning interventions where appropriate, including classroom, virtual, blended and digital learning formats.
Job Requirements:
- Bachelor's degree or equivalent professional experience.
- At least 5 years of experience in capability development, learning and development, workforce development, learning solutions, programme management or related professional roles.
- Experience managing learning portfolios, capability initiatives, learning pathways, curriculum reviews or organisation-wide development programmes.
- Strong understanding of capability development principles, curriculum management, learning solution design and programme lifecycle management.
- Ability to translate business requirements, capability gaps and strategic priorities into practical learning and capability solutions.
- Strong stakeholder engagement skills, with experience working with senior stakeholders, subject matter experts and cross-functional teams.
- Strong analytical thinking, data analysis, reporting, dashboard development, problem solving and project execution capabilities.
- Strong written communication, business writing, presentation and facilitation skills.
- Digital fluency with Microsoft 365 and practical experience using AI-enabled productivity tools to improve work efficiency, learning outcomes or business processes.
- Ability to operate independently, demonstrate ownership and manage multiple initiatives with attention to detail and follow-through.
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