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AVP, Technical & Business Capability

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Hybrid

AVP, Technical & Business Capability

SMBC SSC Sdn Bhd

AVP, Technical & Business Capability

Skills

Data AnalysisAIProcess Improvement

2 months ago

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Important information


Contract type:

Permanent

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Work mode:

Hybrid

Published on:

12 August 2026

What they need


Key Responsibilities:

  • Support the Faculty Lead in managing assigned technical and business capability portfolios, including program lifecycles, curriculum content, learning pathways and portfolio tracking.
  • Conduct curriculum reviews and recommend enhancements based on business priorities, capability gaps, learner feedback, workforce trends and emerging skills requirements.
  • Support capability planning by aligning programs with business needs, capability frameworks and future workforce priorities across Asia Pacific.
  • Develop and support capability strategies, concept papers, business proposals, implementation plans and management updates for assigned portfolios.
  • Partner with Faculty Leads, business stakeholders, subject matter experts and external learning providers to design, implement and continuously improve scalable learning solutions.
  • Support AI literacy, digital productivity, future skills and technology-enabled learning initiatives by identifying practical opportunities to apply AI and digital tools.
  • Maintain program governance, documentation, reporting, dashboards, analytics and portfolio performance tracking to support management oversight and decision-making.
  • Drive operational excellence through process improvement, automation, data analysis and adoption of digital solutions.
  • Coordinate program implementation, curriculum updates, vendor activities and stakeholder communications across multiple regional stakeholder groups.
  • Design, curate and facilitate selected learning interventions where appropriate, including classroom, virtual, blended and digital learning formats.

Job Requirements:

  • Bachelor's degree or equivalent professional experience.
  • At least 5 years of experience in capability development, learning and development, workforce development, learning solutions, programme management or related professional roles.
  • Experience managing learning portfolios, capability initiatives, learning pathways, curriculum reviews or organisation-wide development programmes.
  • Strong understanding of capability development principles, curriculum management, learning solution design and programme lifecycle management.
  • Ability to translate business requirements, capability gaps and strategic priorities into practical learning and capability solutions.
  • Strong stakeholder engagement skills, with experience working with senior stakeholders, subject matter experts and cross-functional teams.
  • Strong analytical thinking, data analysis, reporting, dashboard development, problem solving and project execution capabilities.
  • Strong written communication, business writing, presentation and facilitation skills.
  • Digital fluency with Microsoft 365 and practical experience using AI-enabled productivity tools to improve work efficiency, learning outcomes or business processes.
  • Ability to operate independently, demonstrate ownership and manage multiple initiatives with attention to detail and follow-through.

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