AVP, Workers Compensation Claims Technical

For our client, we are seeking a AVP, Workers Compensation Claims Technical to join the team of a leader in the Finance & Insurance space.

This role will guide technical claims strategy for a workers' compensation operation, with a strong focus on claim quality, reserving, litigation management, and complex resolutions. The AVP will partner closely with executive leadership to improve operational effectiveness while supporting consistent, cost-effective outcomes. This leader will also coach a specialized team and serve as a key liaison to quality assurance efforts across the organization.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $120,000 – $145,000 annually

Responsibilities

• Lead, coach, and develop a high-performing team of technical specialists
• Drive strategic initiatives to enhance claim quality and operational effectiveness
• Collaborate with executive leadership on claim management strategies that meet business goals
• Promote a culture of collaboration, accountability, and continuous improvement within the team
• Provide expert guidance on complex workers' compensation claims and trends
• Oversee inventory management, reserving, and cost-effective claim resolution
• Act as the workers' compensation claims liaison for the quality assurance program

Qualifications

• Bachelor’s degree in Business, Insurance, Risk Management, or a related field
• 10+ years of leadership experience in workers' compensation claims
• Expertise in claims handling, reserving, litigation management, and complex resolutions
• Proven experience leading teams in a matrixed organization
• Strong analytical, communication, and stakeholder management skills
• Demonstrated history of achieving operational excellence and positive business outcomes

Benefits

• Opportunity to shape national workers' compensation claim strategy
• Lead a highly respected team of technical claim experts

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.