AVP/Manager – Collection Strategy

Hello Aspirants,

 

At Finnable we like to keep it uncomplicated, exciting and fast – well, that’s our brand promise to our

 

customers. We want to give them loans in under 3 minutes – UNCOMPLICATED AND FAST!

 

Who are we?

We are a fintech start-up. We are three founders and onto our 2nd innings. All three of us are ex bankers. Nitin and Viraj are successful entrepreneurs. Their previous start-up was a cool analytics

 

company, where they built the most innovative analytics products and hired the best brains. Amit is a

 

seasoned banker with over 21 years of global retail banking experience. During this tenure with

 

Standard Chartered, he held key positions like Country Head of Risk, Country Head of Retail Banking,

 

and Head of Digital Banking for ASEAN and South Asia.

 

So here we are – building our next venture with even brighter brains this time. Our vision is to revolutionize the lending industry in India. We want to make easy and fast credit available to all

 

salaried employees with the click of a few buttons.

 

Our philosophy is simple - get the best team, and everybody gives their best shot at work to make

 

Finnable succeed.

 

Are you the right person for the job?

● If you have 8 – 10 years of experience in consumer lending Collections/Collections or

 

Analytics/Strategy. You should be able to conceive and implement collections strategy to

 

deliver best-in-class resolution rates. Understanding of multiple collections channels like BOT,

 

call centre, non-touch/non-intrusive channels, and field force. You should be able to prioritize

 

the calling queue across multiple channels driving the best contactability and resolution

 

● Experience with Contact Centre and Dialler Management is an advantage. Knowledge of

 

telephony platforms is preferred

● If you are intrinsically motivated with demonstrated ability to take initiative, identify needs,

 

make recommendations for improvement, see recommendations through implementation,

 

and evaluate improvements for effectiveness

 

Qualifications

– Minimum a Bachelor’s degree. MBA or Post graduation will be preferred

 

Skills

● Clear and concise communication skills (written & oral), exceptional interpersonal skills

● Proficient computer skills with working knowledge of the standard business applications (MS

 

Office)

 

Major responsibilities include (but not limited to) –

● Devising and Driving Collections strategy for the organisation and ensuring delivery of best-in class roll rates

● Analysing data to identify emerging trends and quickly respond with solutions to maximize

 

collections efficiency

● Focus on the cost of collections by adopting relevant digital technologies and productivity

 

management

What will you get?

Your compensation will be the best in the industry. After that, how fast it grows and how much it

 

grows depends on your and the company’s performance. The sky is the only limit, we would say!

 

Think. Innovate. Execute.

 

Come join us and be a part of our growth story!